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In The Loop

Covering commerce, retention, and the entire customer journey.

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Consumer-paid returns: How to stop eating the cost of free returns

Beyond Returns

Consumer-paid returns: How to stop eating the cost of free returns

Alex Rosas

July 28, 2026

EU withdrawal button law: What compliance actually requires

Tariffs

EU withdrawal button law: What compliance actually requires

Samir Kamnani

July 27, 2026

Why AI built for ecommerce is leading the market

Beyond Returns

Why AI built for ecommerce is leading the market

Alex Rosas

July 27, 2026

How Loop's ecommerce tools build customer confidence

Beyond Returns

How Loop's ecommerce tools build customer confidence

Alex Rosas

June 12, 2026

How ecommerce brands save time with post-purchase solutions

Beyond Returns

How ecommerce brands save time with post-purchase solutions

Corinne D'Andria

May 22, 2026

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Returns Management

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Vaishali Ravi

May 19, 2026

How ecommerce brands are saving money with post-purchase solutions

Beyond Returns

How ecommerce brands are saving money with post-purchase solutions

May 15, 2026

How ecommerce order editing increases loyalty and revenue

Beyond Returns

How ecommerce order editing increases loyalty and revenue

April 27, 2026

How leading DTC brands are cutting return costs without killing customer loyalty

Returns Management

How leading DTC brands are cutting return costs without killing customer loyalty

April 14, 2026

What is package protection in ecommerce? A guide for brands

Beyond Returns

What is package protection in ecommerce? A guide for brands

April 9, 2026

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

Beyond Returns

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

March 25, 2026

All Beyond Returns Fraud & Returns Abuse International Markets Loop Corner Peak Season Returns Management Tariffs

6 tips for solving peak season international shipping and returns challenges

International Markets

6 tips for solving peak season international shipping and returns challenges

Samir Kamnani

December 2, 2025

Why pre-purchase optimization is critical for ecommerce brands

Returns Management

Why pre-purchase optimization is critical for ecommerce brands

November 18, 2025

How ecommerce evolution in 2025 has changed pre-purchase expectations

Beyond Returns

How ecommerce evolution in 2025 has changed pre-purchase expectations

Corinne D'Andria

November 7, 2025

Explaining how Shopify returns work

Returns Management

Explaining how Shopify returns work

Vaishali Ravi

November 5, 2025

Ecommerce fraud spikes in Q4: How to combat bracketing & abuse

Fraud & Returns Abuse

Ecommerce fraud spikes in Q4: How to combat bracketing & abuse

Kiran Banwait

October 31, 2025

What is RMA? Return merchandise authorization for shipping

Returns Management

What is RMA? Return merchandise authorization for shipping

Kelli Trapnell

October 30, 2025

Unlocking growth and efficiency through smarter returns: What Loop’s data tells us

Loop Corner

Unlocking growth and efficiency through smarter returns: What Loop’s data tells us

Carly Greenberg

October 23, 2025

Inside the shopper mindset of the 2025 holiday season

Peak Season

Inside the shopper mindset of the 2025 holiday season

Emma Dinning

October 15, 2025

Fixing your ecommerce checkout UX to improve peak season performance

Peak Season

Fixing your ecommerce checkout UX to improve peak season performance

Alessandro Artibello

October 9, 2025

Loop & Two Boxes — Powering Visibility and Fraud Prevention from RMA to Restock

Beyond Returns

Loop & Two Boxes — Powering Visibility and Fraud Prevention from RMA to Restock

October 8, 2025

Design best practices for ecommerce order tracking pages

Beyond Returns

Design best practices for ecommerce order tracking pages

October 1, 2025

13 Great Examples of Ecommerce Order Tracking Pages

Beyond Returns

13 Great Examples of Ecommerce Order Tracking Pages

October 1, 2025

Shipping delay email examples: What to say to your customers

Beyond Returns

Shipping delay email examples: What to say to your customers

Corinne D'Andria

October 1, 2025

The top 9 logistics platforms for UK ecommerce brands

International Markets

The top 9 logistics platforms for UK ecommerce brands

Samir Kamnani

September 26, 2025

Understanding the 4 types of consumer purchasing behavior

Beyond Returns

Understanding the 4 types of consumer purchasing behavior

Carly Greenberg

September 25, 2025