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51+ Insights Shaping the Next Era of Commerce


Customer acquisition costs are skyrocketing and logistics expenses are on an upward trajectory, brands are caught in a relentless squeeze. 


The question looms: How can e-commerce brands navigate this challenging landscape and emerge victorious?


The Future of Commerce report is your roadmap to sustainable success, uncovering actionable insights and strategies in key areas, including:


  • 🤔 Rising Return Fraud
  • 💸 Operational Costs
  • 📊 Channel Diversification
  • 💎 Post-Purchase Retention
  • 🌎 Global Expansion

Learn how to protect margins, optimize operations, and seize growth opportunities amidst rising costs and market uncertainties.


Get the full report  ↓




Percentage of shoppers dissuaded from engaging in fraud if a fee for returns is charged


Rate at which “near me” searches for brick and mortar stores increased in recent years

$3.3 trillion

Predicted total of cross-border e-commerce transactions by 2028

Sneak Peek Into the Insights

  • Rising Return Fraud: Discover how return fraud has increased to an estimated 13.7% and how charging a fee for returns can dissuade 37% of shoppers from engaging in fraud.                                                                               
  • Channel Diversification: Explore the trend of in-person shopping resurgence, with ‘near me’ searches increasing 3X in recent years, and the importance of a multichannel experience.                                                                                                      
  • Global Expansion: Grasp the potential of cross-border e-commerce, predicted to reach over $3.3 trillion in transactions by 2028, and the growth opportunities it presents.


“The last year saw retailers place a bigger focus on the post-purchase experience than they have in previous years. Top line ecommerce growth rates have slowed and costs have increased across the board, putting greater pressure on margins.”

Download the full report and take the first step toward transforming challenges into opportunities.

Returns aren’t one-size fits all.
So why is your platform?

It’s no mystery that Loop’s merchants enjoy the best return metrics in the industry. Let us show you how.

Personalize your returns experience at scale for fewer returns, more retained revenue, and higher customer loyalty.