Transactional touchpoints are often overlooked, but in reality, can be one of the biggest engagement points for your brand. Did you know eCommerce consumers check order tracking pages an astounding 4.6 times per order on average?
The question is: are you giving those views to your shipping carriers site, or back to your store? Download the report to unlock your guide to crafting the ultimate transactional journey that drives repeat purchases, retained revenue, and customer loyalty.
What’s inside:
✅ The untapped ROI of transactional messages
✅ Examples of how top brands are crafting premier transactional touchpoints
✅ Actionable next steps for leveling-up your post-purchase email, sms, and tracking pages
Get your Transactional Touchpoints Report now →
Get your roadmap to an optimised transactional journey today!
The days of "growth at all costs" are over.
It’s no longer sustainable to pour money into channels or “growth-hacks” that prioritize short-term growth over long-term impact. Instead, retention is poised to be the #1 differentiator for the next generation of brands: and transactional touchpoints are one of the most under-utilized (yet impactful!) levers to get there.
Get a sneak peek below 👇
A cohesive, end-to-end transactional campaign that includes order tracking landing pages, emails, and SMS campaigns is 10x more effective at bringing visitors back to your site than traditional marketing campaigns.
Let's take a look at how transactional emails compare to the average marketing email:
The impact of transactional emails speaks for itself. When shopper's inboxes are more crowded than ever, every opportunity to stand out counts.
Don't stop at email - many shoppers prefer SMS, and it's one of the most impactful ways to engage shoppers and ensure they're getting the info they need as quick as possible.
Tie it all together with branded and personalized tracking pages that keep traffic on your site, engage shoppers, and drive revenue through upsell blocks and product recommendations.
59%
of shoppers say real-time tracking boosts loyalty
5.5%
brands like Three Bird's Nest have seen up to 5.5% CVRs on branded tracking pages
25X
ROI seen by brands like Fresh Clean Threads on their tracking solution, Wonderment