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In The Loop

Covering commerce, retention, and the entire post-purchase experience.

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How ecommerce brands save time with post-purchase solutions

Beyond Returns

How ecommerce brands save time with post-purchase solutions
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Corinne D'Andria

May 22, 2026

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Returns Management

How Top Brands Use Loop's Workflows to Transform Their Returns Management
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Vaishali Ravi

May 19, 2026

How ecommerce brands are saving money with post-purchase solutions

Beyond Returns

How ecommerce brands are saving money with post-purchase solutions

May 15, 2026

How ecommerce order editing increases loyalty and revenue

Beyond Returns

How ecommerce order editing increases loyalty and revenue

April 27, 2026

How leading DTC brands are cutting return costs without killing customer loyalty

Returns Management

How leading DTC brands are cutting return costs without killing customer loyalty

April 14, 2026

What is package protection in ecommerce? A guide for brands

Beyond Returns

What is package protection in ecommerce? A guide for brands

April 9, 2026

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

Beyond Returns

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

March 25, 2026

The pre-purchase tools ecommerce brands need in 2026

Beyond Returns

The pre-purchase tools ecommerce brands need in 2026
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Corinne D'Andria

March 19, 2026

Why your Shopify store needs real ETAs to be successful

Beyond Returns

Why your Shopify store needs real ETAs to be successful
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Vaishali Ravi

March 17, 2026

Post-purchase behavior: The key to repeat purchases

Beyond Returns

Post-purchase behavior: The key to repeat purchases
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Carly Greenberg

March 17, 2026

Most common return reasons in ecommerce by vertical (2026 data and trends)

Returns Management

Most common return reasons in ecommerce by vertical (2026 data and trends)

February 26, 2026

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Offset Rising Return Costs with Loop’s Exciting New Product

Beyond Returns

Offset Rising Return Costs with Loop’s Exciting New Product
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Samir Kamnani

October 15, 2024

How a great post-purchase experience can boost customer retention

Beyond Returns

How a great post-purchase experience can boost customer retention
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Vaishali Ravi

September 23, 2024

How are U.K. merchants fighting back against returns fraud and abuse?

Beyond Returns

How are U.K. merchants fighting back against returns fraud and abuse?
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Samir Kamnani

September 3, 2024

How to integrate order and return tracking with customer service

Beyond Returns

How to integrate order and return tracking with customer service
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Tara Daly

August 12, 2024

How ecommerce businesses can build brand loyalty

Beyond Returns

How ecommerce businesses can build brand loyalty
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Tara Daly

August 7, 2024

Building customer trust with transparency in return tracking

Beyond Returns

Building customer trust with transparency in return tracking
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Vaishali Ravi

August 6, 2024

Efficient fulfillment is key to sustainable growth

Beyond Returns

Efficient fulfillment is key to sustainable growth
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Tara Daly

July 26, 2024

Shifts in the modern commerce journey and customer expectations

Beyond Returns

Shifts in the modern commerce journey and customer expectations
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Tara Daly

July 17, 2024

The evolution of QR codes and modern customer expectations

Beyond Returns

The evolution of QR codes and modern customer expectations
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Tara Daly

July 9, 2024

Loop vs. Narvar: Comparing order tracking capabilities

Beyond Returns

Loop vs. Narvar: Comparing order tracking capabilities
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Vaishali Ravi

July 8, 2024

The differences between an ACN and ABN explained

Beyond Returns

The differences between an ACN and ABN explained
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Samir Kamnani

June 14, 2024

How to run a break even analysis for your ecommerce business

Beyond Returns

How to run a break even analysis for your ecommerce business
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Vaishali Ravi

June 12, 2024

What is an AVS check?

Beyond Returns

What is an AVS check?
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Tara Daly

June 7, 2024

What is chargeback insurance (and do I need it)?

Beyond Returns

What is chargeback insurance (and do I need it)?
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Vaishali Ravi

June 7, 2024

Sustainable growth in a shifting market: Webinar recap

Beyond Returns

Sustainable growth in a shifting market: Webinar recap
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Samir Kamnani

June 3, 2024