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In The Loop

Covering commerce, retention, and the entire customer journey.

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Consumer-paid returns: How to stop eating the cost of free returns

Beyond Returns

Consumer-paid returns: How to stop eating the cost of free returns

Alex Rosas

July 28, 2026

EU withdrawal button law: What compliance actually requires

Tariffs

EU withdrawal button law: What compliance actually requires

Samir Kamnani

July 27, 2026

Why AI built for ecommerce is leading the market

Beyond Returns

Why AI built for ecommerce is leading the market

Alex Rosas

July 27, 2026

How Loop's ecommerce tools build customer confidence

Beyond Returns

How Loop's ecommerce tools build customer confidence

Alex Rosas

June 12, 2026

How ecommerce brands save time with post-purchase solutions

Beyond Returns

How ecommerce brands save time with post-purchase solutions

Corinne D'Andria

May 22, 2026

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Returns Management

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Vaishali Ravi

May 19, 2026

How ecommerce brands are saving money with post-purchase solutions

Beyond Returns

How ecommerce brands are saving money with post-purchase solutions

May 15, 2026

How ecommerce order editing increases loyalty and revenue

Beyond Returns

How ecommerce order editing increases loyalty and revenue

April 27, 2026

How leading DTC brands are cutting return costs without killing customer loyalty

Returns Management

How leading DTC brands are cutting return costs without killing customer loyalty

April 14, 2026

What is package protection in ecommerce? A guide for brands

Beyond Returns

What is package protection in ecommerce? A guide for brands

April 9, 2026

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

Beyond Returns

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

March 25, 2026

All Beyond Returns Fraud & Returns Abuse International Markets Loop Corner Peak Season Returns Management Tariffs

Recap: Peak Season Returns 2022

Peak Season

Recap: Peak Season Returns 2022

JP Arnaud-Marquez

December 30, 2022

How to boost customer loyalty from seasonal shoppers

Peak Season

How to boost customer loyalty from seasonal shoppers

Kelli Trapnell

December 26, 2022

What Shopify’s Commerce Trends 2023 Report means for you

Beyond Returns

What Shopify’s Commerce Trends 2023 Report means for you

Kelli Trapnell

December 15, 2022

4 ways to increase customer lifetime value (CLV)

Beyond Returns

4 ways to increase customer lifetime value (CLV)

Kelli Trapnell

December 13, 2022

Setting up the right holiday returns policy

Peak Season

Setting up the right holiday returns policy

JP Arnaud-Marquez

December 6, 2022

Use user-generated content to lower your return rates

Returns Management

Use user-generated content to lower your return rates

Kelli Trapnell

December 2, 2022

4 ways to improve the customer experience with automation

Beyond Returns

4 ways to improve the customer experience with automation

JP Arnaud-Marquez

November 29, 2022

Using a “virtual dressing room” and other tips to reduce apparel return rates

Returns Management

Using a “virtual dressing room” and other tips to reduce apparel return rates

JP Arnaud-Marquez

November 24, 2022

How to generate insights from your returns data on Shopify

Returns Management

How to generate insights from your returns data on Shopify

JP Arnaud-Marquez

November 22, 2022

Using SMS messaging to increase customer confidence in purchases and returns

Returns Management

Using SMS messaging to increase customer confidence in purchases and returns

JP Arnaud-Marquez

November 18, 2022

Turning customer churn into loyalty: 4 strategies you may be overlooking

Beyond Returns

Turning customer churn into loyalty: 4 strategies you may be overlooking

JP Arnaud-Marquez

November 17, 2022

Loop x Arrive: Save money by maximizing recovery rates on returned items

Loop Corner

Loop x Arrive: Save money by maximizing recovery rates on returned items

Samir Kamnani

November 16, 2022

How drop-off shipping increases customer satisfaction

Beyond Returns

How drop-off shipping increases customer satisfaction

JP Arnaud-Marquez

November 15, 2022

How to increase post-purchase customer satisfaction with drop-off return shipping

Beyond Returns

How to increase post-purchase customer satisfaction with drop-off return shipping

JP Arnaud-Marquez

November 15, 2022

Biggest BFCM mistakes to avoid: 10 experts share their tips

Beyond Returns

Biggest BFCM mistakes to avoid: 10 experts share their tips

JP Arnaud-Marquez

November 10, 2022