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In The Loop

Covering commerce, retention, and the entire customer journey.

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Consumer-paid returns: How to stop eating the cost of free returns

Beyond Returns

Consumer-paid returns: How to stop eating the cost of free returns

Alex Rosas

July 28, 2026

EU withdrawal button law: What compliance actually requires

Tariffs

EU withdrawal button law: What compliance actually requires

Samir Kamnani

July 27, 2026

Why AI built for ecommerce is leading the market

Beyond Returns

Why AI built for ecommerce is leading the market

Alex Rosas

July 27, 2026

How Loop's ecommerce tools build customer confidence

Beyond Returns

How Loop's ecommerce tools build customer confidence

Alex Rosas

June 12, 2026

How ecommerce brands save time with post-purchase solutions

Beyond Returns

How ecommerce brands save time with post-purchase solutions

Corinne D'Andria

May 22, 2026

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Returns Management

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Vaishali Ravi

May 19, 2026

How ecommerce brands are saving money with post-purchase solutions

Beyond Returns

How ecommerce brands are saving money with post-purchase solutions

May 15, 2026

How ecommerce order editing increases loyalty and revenue

Beyond Returns

How ecommerce order editing increases loyalty and revenue

April 27, 2026

How leading DTC brands are cutting return costs without killing customer loyalty

Returns Management

How leading DTC brands are cutting return costs without killing customer loyalty

April 14, 2026

What is package protection in ecommerce? A guide for brands

Beyond Returns

What is package protection in ecommerce? A guide for brands

April 9, 2026

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

Beyond Returns

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

March 25, 2026

All Beyond Returns Fraud & Returns Abuse International Markets Loop Corner Peak Season Returns Management Tariffs

5 important tips for streamlining your ecommerce returns process

Returns Management

5 important tips for streamlining your ecommerce returns process

Kelli Trapnell

February 28, 2023

Nine Black-owned businesses on Shopify to support

Beyond Returns

Nine Black-owned businesses on Shopify to support

Carly Greenberg

February 28, 2023

How is shopper purchasing behavior changing in 2023?

Beyond Returns

How is shopper purchasing behavior changing in 2023?

Kelli Trapnell

February 23, 2023

Key differences between Gen X, Millennial, and Gen Z shoppers that retailers can’t ignore

Beyond Returns

Key differences between Gen X, Millennial, and Gen Z shoppers that retailers can’t ignore

JP Arnaud-Marquez

February 21, 2023

The top 7 helpdesk solutions for Shopify ecommerce brands

Beyond Returns

The top 7 helpdesk solutions for Shopify ecommerce brands

Kelli Trapnell

February 20, 2023

Optimize your Shopify customers’ journey to improve shopper experience

Beyond Returns

Optimize your Shopify customers’ journey to improve shopper experience

JP Arnaud-Marquez

February 16, 2023

How to calculate customer retention rate and why it matters for ecommerce

Beyond Returns

How to calculate customer retention rate and why it matters for ecommerce

Kelli Trapnell

February 14, 2023

What Shopify Editions Winter ’23 means for you—and returns

Returns Management

What Shopify Editions Winter ’23 means for you—and returns

JP Arnaud-Marquez

February 9, 2023

Scale and outsource your reverse logistics with Loop and Shopify Fulfillment Network

Beyond Returns

Scale and outsource your reverse logistics with Loop and Shopify Fulfillment Network

Samir Kamnani

February 9, 2023

How to minimize risk to shopper data in ecommerce

Beyond Returns

How to minimize risk to shopper data in ecommerce

Kelli Trapnell

February 6, 2023

Hot mobile shopping trends for ecommerce in 2023

Beyond Returns

Hot mobile shopping trends for ecommerce in 2023

Kelli Trapnell

February 3, 2023

The top 10 trends in ecommerce for 2023

Beyond Returns

The top 10 trends in ecommerce for 2023

JP Arnaud-Marquez

January 19, 2023

Customer retention: Why shoppers leave and how to get them back

Beyond Returns

Customer retention: Why shoppers leave and how to get them back

Kelli Trapnell

January 12, 2023

How to increase customer lifetime value through upsells

Beyond Returns

How to increase customer lifetime value through upsells

JP Arnaud-Marquez

January 10, 2023

NEW: Shoppers are willing to pay for premium return experiences–here’s why

Returns Management

NEW: Shoppers are willing to pay for premium return experiences–here’s why

JP Arnaud-Marquez

January 9, 2023