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In The Loop

Covering commerce, retention, and the entire customer journey.

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Consumer-Paid Returns: How to Stop Eating the Cost of Free Returns

Beyond Returns

Consumer-Paid Returns: How to Stop Eating the Cost of Free Returns
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Alex Rosas

July 28, 2026

EU Withdrawal Button Law: What Compliance Actually Requires

Tariffs

EU Withdrawal Button Law: What Compliance Actually Requires
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Samir Kamnani

July 27, 2026

Why AI built for ecommerce is leading the market

Beyond Returns

Why AI built for ecommerce is leading the market
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Alex Rosas

July 27, 2026

How Loop's ecommerce tools build customer confidence

Beyond Returns

How Loop's ecommerce tools build customer confidence
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Alex Rosas

June 12, 2026

How ecommerce brands save time with post-purchase solutions

Beyond Returns

How ecommerce brands save time with post-purchase solutions
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Corinne D'Andria

May 22, 2026

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Returns Management

How Top Brands Use Loop's Workflows to Transform Their Returns Management
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Vaishali Ravi

May 19, 2026

How ecommerce brands are saving money with post-purchase solutions

Beyond Returns

How ecommerce brands are saving money with post-purchase solutions

May 15, 2026

How ecommerce order editing increases loyalty and revenue

Beyond Returns

How ecommerce order editing increases loyalty and revenue

April 27, 2026

How leading DTC brands are cutting return costs without killing customer loyalty

Returns Management

How leading DTC brands are cutting return costs without killing customer loyalty

April 14, 2026

What is package protection in ecommerce? A guide for brands

Beyond Returns

What is package protection in ecommerce? A guide for brands

April 9, 2026

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

Beyond Returns

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

March 25, 2026

AllBeyond ReturnsFraud & Returns AbuseInternational MarketsLoop CornerPeak SeasonReturns ManagementTariffs
How to calculate customer retention rate and why it matters for ecommerce

Beyond Returns

How to calculate customer retention rate and why it matters for ecommerce
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Kelli Trapnell

February 14, 2023

What Shopify Editions Winter ’23 means for you—and returns

Returns Management

What Shopify Editions Winter ’23 means for you—and returns
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JP Arnaud-Marquez

February 9, 2023

Scale and outsource your reverse logistics with Loop and Shopify Fulfillment Network

Beyond Returns

Scale and outsource your reverse logistics with Loop and Shopify Fulfillment Network
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Samir Kamnani

February 9, 2023

How to minimize risk to shopper data in ecommerce

Beyond Returns

How to minimize risk to shopper data in ecommerce
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Kelli Trapnell

February 6, 2023

Hot mobile shopping trends for ecommerce in 2023

Beyond Returns

Hot mobile shopping trends for ecommerce in 2023
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Kelli Trapnell

February 3, 2023

The top 10 trends in ecommerce for 2023

Beyond Returns

The top 10 trends in ecommerce for 2023
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JP Arnaud-Marquez

January 19, 2023

Customer retention: Why shoppers leave and how to get them back

Beyond Returns

Customer retention: Why shoppers leave and how to get them back
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Kelli Trapnell

January 12, 2023

How to increase customer lifetime value through upsells

Beyond Returns

How to increase customer lifetime value through upsells
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JP Arnaud-Marquez

January 10, 2023

NEW: Shoppers are willing to pay for premium return experiences–here’s why

Returns Management

NEW: Shoppers are willing to pay for premium return experiences–here’s why
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JP Arnaud-Marquez

January 9, 2023

Recap: Peak Season Returns 2022

Peak Season

Recap: Peak Season Returns 2022
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JP Arnaud-Marquez

December 30, 2022

How to boost customer loyalty from seasonal shoppers

Peak Season

How to boost customer loyalty from seasonal shoppers
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Kelli Trapnell

December 26, 2022

What Shopify’s Commerce Trends 2023 Report means for you

Beyond Returns

What Shopify’s Commerce Trends 2023 Report means for you
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Kelli Trapnell

December 15, 2022

4 ways to increase customer lifetime value (CLV)

Beyond Returns

4 ways to increase customer lifetime value (CLV)
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Kelli Trapnell

December 13, 2022

Setting up the right holiday returns policy

Peak Season

Setting up the right holiday returns policy
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JP Arnaud-Marquez

December 6, 2022

Use user-generated content to lower your return rates

Returns Management

Use user-generated content to lower your return rates
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Kelli Trapnell

December 2, 2022