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In The Loop

Covering commerce, retention, and the entire post-purchase experience.

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How Loop's ecommerce tools build customer confidence

Beyond Returns

How Loop's ecommerce tools build customer confidence
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Alex Rosas

June 12, 2026

How ecommerce brands save time with post-purchase solutions

Beyond Returns

How ecommerce brands save time with post-purchase solutions
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Corinne D'Andria

May 22, 2026

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Returns Management

How Top Brands Use Loop's Workflows to Transform Their Returns Management
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Vaishali Ravi

May 19, 2026

How ecommerce brands are saving money with post-purchase solutions

Beyond Returns

How ecommerce brands are saving money with post-purchase solutions

May 15, 2026

How ecommerce order editing increases loyalty and revenue

Beyond Returns

How ecommerce order editing increases loyalty and revenue

April 27, 2026

How leading DTC brands are cutting return costs without killing customer loyalty

Returns Management

How leading DTC brands are cutting return costs without killing customer loyalty

April 14, 2026

What is package protection in ecommerce? A guide for brands

Beyond Returns

What is package protection in ecommerce? A guide for brands

April 9, 2026

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

Beyond Returns

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

March 25, 2026

The pre-purchase tools ecommerce brands need in 2026

Beyond Returns

The pre-purchase tools ecommerce brands need in 2026
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Corinne D'Andria

March 19, 2026

Why your Shopify store needs real ETAs to be successful

Beyond Returns

Why your Shopify store needs real ETAs to be successful
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Vaishali Ravi

March 17, 2026

Post-purchase behavior: The key to repeat purchases

Beyond Returns

Post-purchase behavior: The key to repeat purchases
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Carly Greenberg

March 17, 2026

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Reverse logistics in ecommerce: What customers want

Beyond Returns

Reverse logistics in ecommerce: What customers want
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JP Arnaud-Marquez

September 22, 2022

Loop x Attentive: Improve your customer returns process

Loop Corner

Loop x Attentive: Improve your customer returns process
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Vaishali Ravi

September 14, 2022

7 ways to recession-proof your ecommerce brand

Beyond Returns

7 ways to recession-proof your ecommerce brand
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JP Arnaud-Marquez

September 13, 2022

A beginner’s guide to BFCM season

Peak Season

A beginner’s guide to BFCM season
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JP Arnaud-Marquez

September 9, 2022

How to craft your 2022 Black Friday and Cyber Monday campaigns

Peak Season

How to craft your 2022 Black Friday and Cyber Monday campaigns
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Matt Gottron

September 7, 2022

8 tips for converting price-conscious customers

Beyond Returns

8 tips for converting price-conscious customers
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JP Arnaud-Marquez

September 1, 2022

How do returns impact customer retention?

Returns Management

How do returns impact customer retention?
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Carly Greenberg

August 29, 2022

What type of returns should you offer?

Returns Management

What type of returns should you offer?
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JP Arnaud-Marquez

August 24, 2022

5 common mistakes in return management, and how to fix them

Returns Management

5 common mistakes in return management, and how to fix them
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JP Arnaud-Marquez

August 23, 2022

How do return shipping labels work? What ecommerce merchants should know

Returns Management

How do return shipping labels work? What ecommerce merchants should know
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JP Arnaud-Marquez

August 18, 2022

How to combat post-purchase cognitive dissonance

Beyond Returns

How to combat post-purchase cognitive dissonance
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JP Arnaud-Marquez

August 16, 2022

6 ways to improve customer retention

Beyond Returns

6 ways to improve customer retention
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JP Arnaud-Marquez

August 11, 2022

Loop certified as a Great Place to Work

Loop Corner

Loop certified as a Great Place to Work
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Carly Greenberg

August 10, 2022

What is Instant Exchange by Loop?

Loop Corner

What is Instant Exchange by Loop?
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Carly Greenberg

August 10, 2022

What is customer lifetime value (CLTV)?

Beyond Returns

What is customer lifetime value (CLTV)?
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JP Arnaud-Marquez

August 9, 2022