Blog

In The Loop

Covering commerce, retention, and the entire customer journey.

Featured

Consumer-Paid Returns: How to Stop Eating the Cost of Free Returns

Beyond Returns

Consumer-Paid Returns: How to Stop Eating the Cost of Free Returns

Alex Rosas

July 28, 2026

EU Withdrawal Button Law: What Compliance Actually Requires

Tariffs

EU Withdrawal Button Law: What Compliance Actually Requires

Samir Kamnani

July 27, 2026

Why AI built for ecommerce is leading the market

Beyond Returns

Why AI built for ecommerce is leading the market

Alex Rosas

July 27, 2026

How Loop's ecommerce tools build customer confidence

Beyond Returns

How Loop's ecommerce tools build customer confidence

Alex Rosas

June 12, 2026

How ecommerce brands save time with post-purchase solutions

Beyond Returns

How ecommerce brands save time with post-purchase solutions

Corinne D'Andria

May 22, 2026

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Returns Management

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Vaishali Ravi

May 19, 2026

How ecommerce brands are saving money with post-purchase solutions

Beyond Returns

How ecommerce brands are saving money with post-purchase solutions

May 15, 2026

How ecommerce order editing increases loyalty and revenue

Beyond Returns

How ecommerce order editing increases loyalty and revenue

April 27, 2026

How leading DTC brands are cutting return costs without killing customer loyalty

Returns Management

How leading DTC brands are cutting return costs without killing customer loyalty

April 14, 2026

What is package protection in ecommerce? A guide for brands

Beyond Returns

What is package protection in ecommerce? A guide for brands

April 9, 2026

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

Beyond Returns

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

March 25, 2026

All Beyond Returns Fraud & Returns Abuse International Markets Loop Corner Peak Season Returns Management Tariffs

How to craft your 2022 Black Friday and Cyber Monday campaigns

Peak Season

How to craft your 2022 Black Friday and Cyber Monday campaigns

Matt Gottron

September 7, 2022

8 tips for converting price-conscious customers

Beyond Returns

8 tips for converting price-conscious customers

JP Arnaud-Marquez

September 1, 2022

How do returns impact customer retention?

Returns Management

How do returns impact customer retention?

Carly Greenberg

August 29, 2022

What type of returns should you offer?

Returns Management

What type of returns should you offer?

JP Arnaud-Marquez

August 24, 2022

5 common mistakes in return management, and how to fix them

Returns Management

5 common mistakes in return management, and how to fix them

JP Arnaud-Marquez

August 23, 2022

How do return shipping labels work? What ecommerce merchants should know

Returns Management

How do return shipping labels work? What ecommerce merchants should know

JP Arnaud-Marquez

August 18, 2022

How to combat post-purchase cognitive dissonance

Beyond Returns

How to combat post-purchase cognitive dissonance

JP Arnaud-Marquez

August 16, 2022

6 ways to improve customer retention

Beyond Returns

6 ways to improve customer retention

JP Arnaud-Marquez

August 11, 2022

Loop certified as a Great Place to Work

Loop Corner

Loop certified as a Great Place to Work

Carly Greenberg

August 10, 2022

What is Instant Exchange by Loop?

Loop Corner

What is Instant Exchange by Loop?

Carly Greenberg

August 10, 2022

What is customer lifetime value (CLTV)?

Beyond Returns

What is customer lifetime value (CLTV)?

JP Arnaud-Marquez

August 9, 2022

Should you offer Buy Now, Pay Later (BNPL) plans?

Beyond Returns

Should you offer Buy Now, Pay Later (BNPL) plans?

JP Arnaud-Marquez

August 4, 2022

How to stop ecommerce return fraud

Fraud & Returns Abuse

How to stop ecommerce return fraud

JP Arnaud-Marquez

August 2, 2022

Zendesk x Loop: Elevate your returns customer support

Loop Corner

Zendesk x Loop: Elevate your returns customer support

Vaishali Ravi

August 2, 2022

How to build a better first-mile reverse logistics experience

Beyond Returns

How to build a better first-mile reverse logistics experience

JP Arnaud-Marquez

July 28, 2022