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In The Loop

Covering commerce, retention, and the entire customer journey.

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Consumer-paid returns: How to stop eating the cost of free returns

Beyond Returns

Consumer-paid returns: How to stop eating the cost of free returns

Alex Rosas

July 28, 2026

EU withdrawal button law: What compliance actually requires

Tariffs

EU withdrawal button law: What compliance actually requires

Samir Kamnani

July 27, 2026

Why AI built for ecommerce is leading the market

Beyond Returns

Why AI built for ecommerce is leading the market

Alex Rosas

July 27, 2026

How Loop's ecommerce tools build customer confidence

Beyond Returns

How Loop's ecommerce tools build customer confidence

Alex Rosas

June 12, 2026

How ecommerce brands save time with post-purchase solutions

Beyond Returns

How ecommerce brands save time with post-purchase solutions

Corinne D'Andria

May 22, 2026

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Returns Management

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Vaishali Ravi

May 19, 2026

How ecommerce brands are saving money with post-purchase solutions

Beyond Returns

How ecommerce brands are saving money with post-purchase solutions

May 15, 2026

How ecommerce order editing increases loyalty and revenue

Beyond Returns

How ecommerce order editing increases loyalty and revenue

April 27, 2026

How leading DTC brands are cutting return costs without killing customer loyalty

Returns Management

How leading DTC brands are cutting return costs without killing customer loyalty

April 14, 2026

What is package protection in ecommerce? A guide for brands

Beyond Returns

What is package protection in ecommerce? A guide for brands

April 9, 2026

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

Beyond Returns

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

March 25, 2026

All Beyond Returns Fraud & Returns Abuse International Markets Loop Corner Peak Season Returns Management Tariffs

How to stop ecommerce return fraud

Fraud & Returns Abuse

How to stop ecommerce return fraud

JP Arnaud-Marquez

August 2, 2022

Zendesk x Loop: Elevate your returns customer support

Loop Corner

Zendesk x Loop: Elevate your returns customer support

Vaishali Ravi

August 2, 2022

How to build a better first-mile reverse logistics experience

Beyond Returns

How to build a better first-mile reverse logistics experience

JP Arnaud-Marquez

July 28, 2022

Beyond Returns

3 ways to convert your customers into brand advocates

JP Arnaud-Marquez

July 26, 2022

Five ways to improve your customer retention rate

Beyond Returns

Five ways to improve your customer retention rate

JP Arnaud-Marquez

July 21, 2022

Cut down on ecommerce returns with better customer education

Returns Management

Cut down on ecommerce returns with better customer education

JP Arnaud-Marquez

July 19, 2022

Aaron Schwartz Interview by eCommerce Next

Loop Corner

Aaron Schwartz Interview by eCommerce Next

Carly Greenberg

July 7, 2022

What are Shopify’s new Return APIs, and how do they affect Loop?

Loop Corner

What are Shopify’s new Return APIs, and how do they affect Loop?

JP Arnaud-Marquez

June 23, 2022

Employee Spotlight: Steve Jones

Loop Corner

Employee Spotlight: Steve Jones

JP Arnaud-Marquez

June 23, 2022

What Shopify’s new Hydrogen framework means for merchants

Beyond Returns

What Shopify’s new Hydrogen framework means for merchants

JP Arnaud-Marquez

June 23, 2022

How to handle returns for your Shopify sportswear store

Returns Management

How to handle returns for your Shopify sportswear store

JP Arnaud-Marquez

June 15, 2022

Which returns management solution is right for you?

Returns Management

Which returns management solution is right for you?

JP Arnaud-Marquez

June 14, 2022

The importance of reducing customer cost as a business with Refersion

Beyond Returns

The importance of reducing customer cost as a business with Refersion

Nicole Walker

June 9, 2022

Employee Spotlight: Sarah (SK) Kennedy

Loop Corner

Employee Spotlight: Sarah (SK) Kennedy

JP Arnaud-Marquez

June 9, 2022

How to reduce returns in ecommerce

Returns Management

How to reduce returns in ecommerce

Carly Greenberg

June 8, 2022