Case studies

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Brands of all sizes trust Loop to optimize operations across pre-purchase, returns, tracking, post-purchase, and reverse logistics.

How Muscle Nation averages over $3 in upsell revenue per return
How Muscle Nation averages over $3 in upsell revenue per return

Apparel

Why Under 5'10 Came Back to Loop - And How They Retain 34.7% of Returned Revenue
Why Under 5'10 Came Back to Loop - And How They Retain 34.7% of Returned Revenue

Apparel

Redo

How Fresh Clean Threads Leveraged Loop Order Tracking for a 10% Increase on Second Purchase Revenue
How Fresh Clean Threads Leveraged Loop Order Tracking for a 10% Increase on Second Purchase Revenue

Apparel

All case studies

How Shaping New Tomorrow improved efficiency through automation
How Shaping New Tomorrow improved efficiency through automation

Apparel

Happy Returns

How Muscle Nation averages over $3 in upsell revenue per return
How Muscle Nation averages over $3 in upsell revenue per return

Apparel

How Kulani Kinis streamlined international returns with Loop
How Kulani Kinis streamlined international returns with Loop

Swimwear

How Aura Bora Created a Retention and CX-Focused Post-Purchase Journey With Loop Order Tracking
How Aura Bora Created a Retention and CX-Focused Post-Purchase Journey With Loop Order Tracking

Food & Beverage

How Mini Katana Improved Ticket Response Time 24X and Increased Customer Trust with Loop Order Tracking
How Mini Katana Improved Ticket Response Time 24X and Increased Customer Trust with Loop Order Tracking

Accessories

How Casely reduced WISMO tickets by 76% by combining Loop Tracking and Gorgias
How Casely reduced WISMO tickets by 76% by combining Loop Tracking and Gorgias

Accessories

Latico Leathers Drives High-Margin Revenue With Loop Order Tracking
Latico Leathers Drives High-Margin Revenue With Loop Order Tracking

Apparel

How CurrentBody has reduced WISMO Tickets by 83% with Loop Order Tracking
How CurrentBody has reduced WISMO Tickets by 83% with Loop Order Tracking

Skincare

How Maude Leveraged Loop Delivery Promise to Increase Conversion Rate by 12%
How Maude Leveraged Loop Delivery Promise to Increase Conversion Rate by 12%

Cosmetics

How Three Bird Nest Transformed Customer Experience with Loop Tracking
How Three Bird Nest Transformed Customer Experience with Loop Tracking

Apparel

How Fresh Clean Threads Leveraged Loop Order Tracking for a 10% Increase on Second Purchase Revenue
How Fresh Clean Threads Leveraged Loop Order Tracking for a 10% Increase on Second Purchase Revenue

Apparel

How Oh Polly boosted NPS by 156% with a revamped returns experience
How Oh Polly boosted NPS by 156% with a revamped returns experience

Apparel

Zigzag

How Hylo Athletics scales sustainable operations while retaining more revenue with Loop
How Hylo Athletics scales sustainable operations while retaining more revenue with Loop

Apparel

How Jones Road Beauty partnered with Loop to retain over $3.1M in a challenging market
How Jones Road Beauty partnered with Loop to retain over $3.1M in a challenging market

Cosmetics

How Mockingbird curbed fraud without hurting the customer experience
How Mockingbird curbed fraud without hurting the customer experience

Household

Manual

Brandon Blackwood hit 30% revenue retention with smart returns strategy
Brandon Blackwood hit 30% revenue retention with smart returns strategy

Apparel

BullyBillows retained £200K in revenue by switching to Loop
BullyBillows retained £200K in revenue by switching to Loop

Pets

How KEEN optimized its global returns strategy with Loop
How KEEN optimized its global returns strategy with Loop

Footwear

Johnnie-O upgrades its returns experience with Loop
Johnnie-O upgrades its returns experience with Loop

Apparel

Princess Polly boosted returns satisfaction from 80% to 90% with Loop
Princess Polly boosted returns satisfaction from 80% to 90% with Loop

Apparel

How Topicals enhanced the customer experience with Loop
How Topicals enhanced the customer experience with Loop

Cosmetics

How Progress Jiu Jitsu mastered the return experience with Loop
How Progress Jiu Jitsu mastered the return experience with Loop

Apparel

How Clove elevated the customer experience by switching from Happy Returns to Loop
How Clove elevated the customer experience by switching from Happy Returns to Loop

Apparel

How Vitality uses Loop + Return Bars to deliver personalization at scale
How Vitality uses Loop + Return Bars to deliver personalization at scale

Apparel

How JAXXON uses Loop to optimize operations and increase revenue
How JAXXON uses Loop to optimize operations and increase revenue

Jewelry

How Tortuga leverages return data to improve product development with Loop
How Tortuga leverages return data to improve product development with Loop

Apparel

Saint + Sofia retains revenue on over half their returns with Loop
Saint + Sofia retains revenue on over half their returns with Loop

Apparel

How Loop and CB/I Digital Helps Hammitt Retain Over Half a Million Dollars On Returns
How Loop and CB/I Digital Helps Hammitt Retain Over Half a Million Dollars On Returns

Apparel

Aviator Nation retains revenue on over half of their returns with Loop
Aviator Nation retains revenue on over half of their returns with Loop

Apparel

DUER earned an additional $80,636 in annual upsell revenue
DUER earned an additional $80,636 in annual upsell revenue

Apparel

How Bstore reached an NPS rating of 95 through returns with Loop
How Bstore reached an NPS rating of 95 through returns with Loop

Apparel

Studs generates additional retained revenue on one in five of their returns with Loop
Studs generates additional retained revenue on one in five of their returns with Loop

Jewelry

Loop helps LSKD retain revenue on over half of their returns
Loop helps LSKD retain revenue on over half of their returns

Apparel

How Coal Headwear embraced automated returns with Loop
How Coal Headwear embraced automated returns with Loop

Apparel

Narvar

Why Under 5'10 Came Back to Loop - And How They Retain 34.7% of Returned Revenue
Why Under 5'10 Came Back to Loop - And How They Retain 34.7% of Returned Revenue

Apparel

Redo

How Odele personalized their returns experience with Loop
How Odele personalized their returns experience with Loop

Cosmetics

Manual

How Hedley & Bennett reduced CX support time with Loop
How Hedley & Bennett reduced CX support time with Loop

Apparel

How Inherit Clothing Co. reduced refunds by 35% with Loop
How Inherit Clothing Co. reduced refunds by 35% with Loop

Apparel

How Chubbies increased customer lifetime value by 100% with Loop
How Chubbies increased customer lifetime value by 100% with Loop

Apparel

How Love Your Melon raised $1M for nonprofits with Loop
How Love Your Melon raised $1M for nonprofits with Loop

Apparel

Case studies | Loop Returns