Meet our customers
Brands of all sizes trust Loop to optimize operations across returns, post-purchase, and reverse logistics.
All case studies
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How Vitality uses Loop + Return Bars to deliver personalization at scale
Apparel
10%
return rate (below apparel industry benchmark of 13%)
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How JAXXON uses Loop to optimize operations and increase revenue
Apparel
9%
increase in exchanges with a tiered bonus credit system
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How DailySale uses Loop to optimize returns and reduce fraud
Apparel
6x
ROI, which is the number of times Loop has paid for itself since 2022
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How Tortuga leverages return data to improve product development with Loop
Apparel
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Saint + Sofia retains revenue on over half their returns with Loop
Apparel
£69,152
upsell revenue in the last year
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How Loop and CB/I Digital Helps Hammitt Retain Over Half a Million Dollars On Returns
Apparel
$583,981
revenue retained from returns
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Aviator Nation retains revenue on over half of their returns with Loop
Apparel
64.6%
revenue retained from returns
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DUER earned an additional $80,636 in annual upsell revenue
Apparel
$80,636
in last twelve months’ upsell revenue
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Loop earns Monos $21 extra revenue on each return
Apparel
23.0%
additional retained revenue
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How Bstore reached an NPS rating of 95 through returns with Loop
Apparel
50%
of revenue retained from returns
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Studs generates additional retained revenue on one in five of their returns with Loop
Apparel
20%
of revenue retained from returns
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Loop helps LSKD retain revenue on over half of their returns
Apparel
53.0%
of return revenue is retained
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How Coal Headwear embraced automated returns with Loop
Apparel
Narvar
100%
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How Under 5’10′ retains 32% of returns revenue with Loop
Apparel
32%
of revenue retained from returns
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How Odele personalized their returns experience with Loop
Cosmetics
Manual
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How Hedley & Bennett reduced CX support time with Loop
Apparel
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How Inherit Clothing Co. reduced refunds by 35% with Loop
Apparel
35%
Refunds reduced by 35%
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How Chubbies increased customer lifetime value by 100% with Loop
Apparel
100%
CLV increased by 100%
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How Love Your Melon raised $1M for nonprofits with Loop
Apparel
400%
decrease in manual returns support
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“It’s comforting to know when a customer initiates a return they’ll be taken care of by Loop.”
Mike Wu, Director of Customer Experience
23%
Additional retained revenue
$21
Avg. upsell per return