WEBINAR ALERT: Tune in on December 12th to discover how Loop merchants are fighting returns abuse

Make your returns even happier

Best-in-class returns management software meets box-free, label-free returns. Book a call to see how Loop and Happy Returns differ, and how we complement each other.

Since launching the Loop x Happy Returns partnership, our customers are absolutely LOVING the return experience.

Alex Collis Director of Operations

Loop’s allowed us to WOW! the sh*t out of our customers during returns.

Continuous Improvement
Powering superior returns at 3000+ ecommerce brands:

🚨NEW: UPS to acquire Happy Returns🚨

Exciting news for the ecommerce and reverse logistics space and for Loop merchants. The UPS acquisition means Loop merchants with the Happy Returns integration activated now have access to over 10,000 Return Bar locations. Learn more about the Loop and Happy Returns integration below.


How does Loop compare to Happy Returns?

Loop and Happy Returns Integration Logo overlayed on an image of a woman checking out in a store.

Innovative returns software 🤝 seamless reverse logistics

With over 10,000 in-person dropoff locations, Happy Returns excels at providing a convenient, delightful physical return experience for your customers, and a hassle-free reverse logistics process for your brand.

But with so much focus on logistics, their returns software falls short.

That’s why Loop and Happy Returns integrate: to give brands the option to have the best of both worlds – the most convenient reverse logistics available, all wrapped up in Loop’s market leading returns and exchanges software.

return data

Deliver the best return experience in ecommerce

Our intuitive, self-serve portal makes returns as easy and enjoyable as shopping. So enjoyable that 50% of returns made using Loop end in retained revenue.

With customizable workflows, you can auto-enforce your return policy however you need: require photos, only allow refunds on damaged goods, give extended return windows to VIP customers, or set fraud-preventing flows – all with just a few clicks.

And to make sure Loop is delivering as much value as possible, our Merchant Success team will be there to support all along the way.


Loop has been amazing for us. It has automated our returns, allowing our customer care team to focus on customer inquiries and take care of customers better.



Loop has provided a significant upgrade to our customers’ return+exchange experience. Their ability to process multiple types of returns+exchanges coupled with their excellent onboarding and account management teams have made the transition from our old provider that much smoother.

We have been using Loop for a year and a half and it has completely overhauled the way we process returns and exchanges for the better. It is saving our team so much time and work and Loop integrates so well with many of the apps we use, especially Gorgias. Super user friendly interface and support is alway great!

What we offer:

save time and money

Save time and money

Optimize return costs and find creative ways to save time and money at every touch point of the returns experience.

retain revenue

Retain more revenue

Your shopper’s journey doesn’t need to end with a return. Instead, leverage returns to drive exchanges and repeat purchases.


Technical Integrations?


Loop’s intuitive, self-serve portal makes key tech stack integrations easy and reliable.

easy returns

Drive customer loyalty

Don’t spend 5x more money to attract new customers—nurture existing ones with Loop.

Give customers convenience and choice, and they’ll repay you with their loyalty.


Build your return policy, your way

Customize your returns experience to auto-enforce your policy, save on operational costs, prevent fraud, and reward your best customers.

Find out why 3,000+ brands choose Loop to deliver their ideal post-purchase experience


Thousands of brands use Loop to power their online returns, and dozens of the biggest names in ecommerce leverage Loop’s software in combination with Happy Returns Return Bars.

Curious how Happy Returns and Loop compare on the software side? Want see how Happy Returns dropoffs work through Loop? Or just need a consultation to see what kind of performance you should expect from returns? Get in touch.