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Recommerce for the Holidays

UK retailers risk leaving revenue & loyalty on the table by neglecting exchange-first returns – Loop

US de minimis suspension poses cost risks for Aussie exporters

FlavorCloud, Loop Launch Cross-Border Returns Integration Solution

How Hylo Athletics recalibrated returns into a sustainability win

Agents of Risk

Australian eCommerce sees rising EOFY returns despite strict policies

Why retailers are breaking up with free returns

What do repeat customers really want that most businesses miss?

Return fraud is running rampant

Prime Day grows in Australia as shoppers hunt value & savings

Turning refunds into revenue: Loop’s John-David Klausner on rethinking returns

5 revenue intelligence tools for growing businesses

Black Friday in July: What to know about Prime Day, Walmart, Target, Costco sales

Four simple post-purchase tweaks to boost retention

How Consumer-Paid Returns Can Transform the Customer Experience – And Improve Revenue Retention for Your Brand

Let’s talk about getting your shipping costs under control

What is the future of the retail shopping experience?

Oh Polly improves NPS with revamped returns experience

Fashion search is broken — how AI agents are rewriting the ecomm playbook

Returns fraud is costing UK retailers 1.3 billion pounds a year: Here’s how to fight back in 2025

Steve Streit: 6 Retail Supply Chain Strategies in 2025

Shein, Temu, and Amazon Haul orders set to get pricier as U.S. closes import tax loophole

Amazon Peak Season Stress: How to Manage Holiday Rush Challenges.

Progress Is a Process at Everlane

Using returns to unlock customer loyalty in a shifting retail landscape

How to Integrate Returns Management into Your Existing eCommerce Platform

Outside View: The Circular Economy Is in Fashion

US tariffs prompt NZ & Australian business strategies

Tariffs and the UK Market: Navigating the Impact on Returns

Trump’s tariffs may make your Shein and Temu orders more expensive. Here’s why.

Investing in customers or efficiency: Which wins long-term?

Australian retailers face rise in crime & cybersecurity woes

Tariff Turmoil: How Retailers Adapt To Shifting Trade Policies

Optimizing Reverse Logistics: Strategies to Manage Ecommerce Returns

571:Rethinking Retail Return Logistics with Fillogic and Loop Returns

Key Solutions Retailers Are Focusing on to Drive Growth This Year

3 Ways to Optimize Your Supply Chain for Omnichannel Retail

Why Brands Love Some Martech and Ecommerce Vendors More than Others

Shipping and Returns: Best Practices for Baby E-commerce

Reverse Logistics: Moving Against the Current

How tariffs impact the ecommerce industry

Loop and Global-e partner to streamline cross-border returns for fashion brands

Australia’s top retailers recognised for customer experience

How Accurate Sizing Can Help Shopify Merchants Reduce Returns

New Ecommerce Tools: February 13, 2025

Loop announces new partnership with Global-e to simplify cross-border returns

How big a threat is Trump's tariff obsession to the UK?

U.S.-China trade war hits small and midsize businesses especially hard

Loop & Global-e Team Up to Simplify Cross-Border Returns

Loop & Global-e to help Aussie brands expand across borders

Planning to spend big on Valentine’s Day? Post-Christmas gift returns hit $11m

Tariffs may make your Shein and Temu orders more expensive. Here’s why.

4 Ways Retailers Are Tapping AI to Mitigate the High Cost of Product Returns

Poshmark is teaming up with Loop to resell non-returnable items

Retailers Say They’re Drowning Under Post-Holiday Return Surge

Loop Acquires Customer Experience Platform Wonderment

Changing face of returns: Why it can make or break a fashion brand

3 Steps to Fine-tune Returns Management for Happier Customers and Better Management

Scammers Duped Apple Into Replacing $2.5 Million Worth of iPhones

Loop Debuts Tool to ‘Offset’ the Cost of Returns

Loop Launches Order Tracking for a Comprehensive Post-Purchase Experience

Refund Fraud Schemes Proliferate on Apps Like Telegram

Unhappy Returns

Businesses Can Navigate Returns Fraud Without Alienating Consumers, Loop CEO Says

The Rise of Returns Fraud: Reverse Logistics Under Pressure

Prime Day: Quick Deliveries, Easy Returns Key for Retailers

Shoppers Demand Flexible Return Policies: Study

Returns Abuse Explained: Why it Happens and How to Prevent it

Loop improves retail experience with UPS’ Happy Returns

Happy Returns has selected Loop as its preferred returns portal partner for Shopify brands

LoadUp Launches Logistics Division for eCommerce Furniture Retailers

Returns in the Modern Age

The growing threat of returns fraud

Chief economist and industry leaders weigh in on Federal Budget measures

UK report: alarming rise in online return fraud & abuse

UK report: alarming rise in online return fraud & abuse

Returns Abuse Running Rampant

New Ecommerce Tools: May 14, 2024

The True Extent of Returns fraud and policy in the UK

What UK Merchants Need To Know About International Consumer Trends

5 Strategies For Marketing A Beauty & Cosmetics Business

Funding wrap: Serial entrepreneurs return with new startups, new money

Loop Returns Names Michael Paulson as Chief Product Officer to Accelerate Enterprise Retail Strategy

Appealing to the conscious shopper

Why are some luxury shoppers getting empty boxes when shopping online?

Retailers’ Online Shoppers Demand Easy Returns

5 Things To Know About E-Commerce Returns Management In 2024

New Ecommerce Tools: February 13, 2024

Return to sender – for a fee: Online retailers crack down on returns fraud

A nation of cheats? Two in five Aussies admit to indulging in returns fraud

Vendidit Platform Connects Retail Returns, Secondary Market

A nation of cheats? Two in five Aussies admit to indulging in returns fraud

New Consumer Survey Reveals How Pervasive Returns Fraud and Policy Abuse Are Among U.S. Retail Shoppers

A nation of cheats? Two in five Aussies admit to indulging in returns fraud – Internet Retailing

Loop Released Study About Returns Abuse In Australia

Returns Management Firm Loop Debuts Reverse Logistics Offerings

Loop Innovates with New Features to Enhance Reverse Logistics

Luxury Briefing: How LVMH is tackling luxury returns with AI

Abuse of Consumer Returns Policies Rife, Report Finds

Survey: Return Policy Abuse, Fraud Prevalent in U.S.

New Consumer Survey Reveals How Pervasive Returns Fraud and Policy Abuse Are Among U.S. Retail Shoppers

Loop Released Report on Return Policy Abuse and Fraud

Shoppers often abuse online return policies

Businesses Dealing With Fraudulent Returns Have a Tough Choice to Make

Retailers Don’t Want You to Return That Present. How They Stop You.

Optimizing reverse logistics

Holiday returns are up 16.2% YoY, Loop reports

Crunch Fitness, Appian, Pinstripes CEOs and more: C-Suite Insights

How e-commerce retailers will handle returns in 2024

The Smart Return: How Retailers Are Coping With A Growing Problem

How store returns are changing with new options and return fees

Retailers Wrestle With ‘Trillion Dollar Problem’ of Returns

Total Retail’s Top 50 Tips of 2023 report

Watch These Retail Trends in 2024

How Will a Cutback on Shopper Spending from Gen Z and Millenials Impact the State of Returns this Holiday Season?

CEOs defend corporate ‘purpose’ amid ESG backlash: ‘We can’t let purpose get rebranded into woke capitalism.’

Execs are rethinking how to weigh in on social issues in the face of economic headwinds

Bonus Episode: Finding Balance Between Business and Consumer Needs with John-David Klausner | Honest Ecommerce

Experts weigh in on how fashion retailers can make returns more sustainable

Take it or…return it

Case Study | Fashion’s New Playbook for Online Returns

NYSE Floor Talk with Jonathan Poma, CEO & Co-Founder, Loop (FirstMark 9/2023)

7 Post-Purchase Strategies to Boost the Bottom Line

Consumers Fuel Uber’s Newest Return Service

Uber Launches Package Return Service to Streamline Returns Process

Tasha Reasor of Loop On The Top 5 E-commerce Trends Shaping the Future of Online Shopping

Returns Without a Receipt: The Ticket to Loyalty or Fraud?

ParcelLab Launches Digital Returns Portal and Post-Purchase Communications

NEXT BILLION-DOLLAR STARTUPS 2023

Consumers want flexible, extensive return policies

August 2, 2023 Loop Adds Feature For Returns And Exchange Tracking

Loop CEO Says Returns Experience Now Drives Brand Loyalty

July 26, 2023 Ecommerce Return Rates: Expert Guide for Small Businesses

Return Management Platform to Deliver More Transparent Return Experience

Post-purchase CX: Easy returns are the best way for brands to show they care

Amazon Prime Day bests expectations despite increasing competition

Consumers want a quality product return experience

Loop Announces Support for Warranty Returns To Enable Merchants To Deliver Better Customer Experience

Free Returns Still Drive Loyalty, Even As Thresholds Rise

New Loop Report: Let Your Returns Power Customer Loyalty

Survey: Consumers want easy, flexible returns — with options

New Consumer Report Reveals What Shoppers Value Most In the Post-Purchase Experience

CE 100 Index Sheds 1.1% as Affirm, Sezzle Losses Offset FIS Sizzle

Loop Returns to grow more than 25% picking up customers from competitor shutting down

This Week In Credit Card News: PayPal Launches Tap-To-Pay For Business; AI Tool Tackles Payment Scams

1 big thing: Affirm exits returns through strategic partnership with Loop Returns

Second-hand shopping boom revolutionizes retail

Affirm to shutter Returnly

Affirm exits returns business through strategic partnership

Affirm to wind down Returnly returns management service

Affirm Resets Returns Program

Affirm Sunsetting Returnly and Recommending Merchants Use Loop

Affirm Resets Returns Program

Affirm to wind down Returnly returns management service

Affirm Axes Returns Management Service It Bought in 2021

Secondhand is on Track to Take First Place in Retail

3 Key Strategies for Tackling Supply Chain Disruptions

Doing Ecommerce Returns The Smart Way, with Loop Returns Co-founder

CX Considerations For Your Ecommerce Returns Strategy

Interview: How get the fickle GenZ shopper to return to the store?

Aviator Nation automates returns, uses stores to fulfill online orders

As Pandemic-Era Investor Fervor Eases, Money Gets Tight for Logistics Startups

Loop launches new iOS App for in-store returns

Retail Tech: Macy’s Extends Media Network, Windsor Taps Stylitics, FourKites Grows Air Freight Visibility

Managing online returns: the challenges and opportunities retailers face today

Columbus e-commerce startup sees path to profitability after raising $50M

Managing online returns: the challenges and opportunities retailers face today

How to Sell Returns Experiences That Create Repeat Business?

Loop Brings the World’s First Returns Benchmarking App

Ecommerce Returns Programs

Loop Launches App to Help Shopify Merchants Optimize Returns

Return Policies and Customer Experience

The 10 most innovative companies in retail for 2023

Jonathan Poma, of Loop, on how improving reverse logistics is a win-win for consumers and e-commerce merchants

PayPal and Shopify See Big Business in Returns. Merchants Want to Fix the Problem Themselves

Shopify Bulks Up Online Fulfillment Logistics Services

Most consumers OK with paying for better return experience

Why and How Retailers Are Dropping Very Generous Return Policies

Loop processes 60,000 returns a day during 2022 holiday season

Consumers Ante Up: Most Are Willing To Pay To Make Returns

Survey: Shoppers Will Trade Return Fees for Convenience

Are Online Shoppers Willing To Pay for Returns? A New Survey May Surprise You

Gen Z is Watching: How to Court Younger Consumers With More Sustainable Return Policies

Most online shoppers willing to pay for returns if…

Return policy second factor behind U.S. consumers’ purchase decisions

Loop processes 60,000 returns a day during 2022 holiday season

A ‘returns tsunami’ is about to deal a crippling blow to retailers

Returns Rose Dramatically YoY In The Days After Christmas

Retailers Really, Really Don’t Want Your Holiday Returns This Year

Why stores are charging fees to return items

When it comes to holiday returns, brands must handle with care

Shoppers’ returns are spiking to unprecedented levels

How to Prepare for Holiday Returns

How to Leverage Holiday Return Spikes to Drive Customer Retention

Retailers can turn returns into a competitive advantage

5 Cloud-Based Platforms for Optimizing Retail Returns

Why a High-Growth Company Needs a Top-Class CFO with Valerie Bauer Gore

To retailers rethinking return policies: Stay flexible

Loop Works to Cut Emissions from Online Returns

Days of free returns may be coming to an end

Here’s why retailers have started charging return fees – and how you can avoid them.

Why Brands and Retailers Should Upgrade the Post-Purchase Experience

Olive Branches Out to the B2B World With Relaunch

9 Customer Retention Strategies & Examples To Drive Customer Loyalty

How returns policies affect customer retention

Return Policies Shown to Impact Consumer Loyalty and Purchases

Ecommerce Churn Rates: Measure And Reduce Lost Customers And Revenue

Survey: Returns impact online customer retention

New Consumer Report Reveals How Return Policies Impact Customer Retention

Returns Policies Can Drive Loyalty — Or Stop People From Purchasing, Study Says

Tradeoff to exchange: Rethinking returns for sustainable growth

Coping With Rising Fuel Prices and Retail Returns

10 Ways To Reduce Ecommerce Product Returns With Great CX

Ecommerce’s Dirty Little Secret with Aaron Schwartz

Why CFOs must craft strong relationships to foster growth

How fashion brands are staving off rising return rates

Inflation is not changing e-commerce return policies

Meet 16 top reverse-logistics leaders tackling….

Interview with Aaron Schwartz from Loop Returns

Inflation is not changing e-commerce return policies

Exclusive: Seed Investor Peterson Ventures Raises $140M To Fund Startups From Utah And Stanford Business School

Some retailers are telling customers they don’t have to return their unwanted purchases

Shopify Adds Features to Its Toolkit to Help Small Businesses Grow

Columbus, Ohio is quickly becoming the Midwest’s tech hub

Retail Tech: Klarna Adds Virtual Shopping, Instacart IPO Afoot, Loop x Happy Returns

Loop and Happy Returns are adding in-person options for ecommerce exchanges

Ecommerce Product Releases: May 17, 2022

With Loop and Happy Returns teaming up, returns become big e-commerce business

Competitors Loop and Happy Returns Partner to Streamline In-Person Returns

Loop and Happy Returns by PayPal Join Together to Simplify Ecommerce Exchanges

Closing the loop: Loop offers e-commerce returns at Happy Returns locations

Box-Free In-Person Returns Now Available… Through Loop Returns

Loop and Happy Returns by PayPal Join Together to Simplify eCommerce Exchange

Savvy Retailers Are Turning Returns Into Revenue — Here’s How