The 2023 Ecommerce Returns Benchmark is here! See how you stack up

Loop returns

Unlock the power of returns with Loop

 

Find out why Shopify’s most-loved brands choose Loop over AfterShip to deliver their ideal returns experience.

 

 

 

 

Compare Loop vs. AfterShip

 

Schedule your 1:1 returns consultation to see how Loop stacks up against AfterShip and other returns platforms

 

 

Supporting over 1,800 Shopify brands:

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Why choose Loop over AfterShip?

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To deliver the best returns experience on Shopify

Our intuitive, self-serve portal makes returns as easy and enjoyable as shopping

We’re built exclusively for Shopify, so you’re sure to deliver a hassle-free experience for your customers while keeping the backend accounting simple for your staff.

Plus, Loop seamlessly integrates with your favorite Shopify apps, so it’s easy for Loop to work with—and improve—your existing returns processes.

How LSKD increased their upsell value per return with Loop

LSKD has since added $128,000 in retained revenue while improving their customer experience

After manually handling returns, LSKD realized they needed to look for a reliable return automation tool. What they didn’t expect was finding a return automation tool that also increased their upsell value per return.

Once onboarded with Loop, they saw a significant shift: Efficient return processes that moved the needle. Together, we continue to delight their shoppers, and improve their retention rates.

What we offer:

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The right logistics stack for your products

Loop helps you find the best logistics solution for your Shopify returns. Use UPS, FedEx, or Easypost? No problem. Want to offer at-home pickup, in-person dropoff, or stick with the standard print and mail returns? No matter what method you use, we’ve got you covered.

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Return insights to optimize your store

Understand why shoppers are returning a product so you can keep your store up to date. T-shirt doesn’t run true to size? Update sizing recommendations. Physical color of a sweater doesn’t match the product photos? Time for new images. Whatever the return reason may be, we help you find out, so you can remedy issues.

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Best-in-class shopper retention tools


No matter the outcome of a Shopify return, deliver an experience that keeps your shoppers coming back. Incentivize exchanges to retain more revenue and let shoppers browse your full catalog during the exchange. Loop gives you the tools to transform returns from a cost center into a profit center.

Ready to unlock the power of your returns?

 

Book a demo today and discover how Loop can help you maximize retention and create a delightful returns experience for your shoppers.