In case you missed our exciting product updates, watch our Loop Launches Webinar here
Schedule your 1:1 returns consultation to see how Loop stacks up against AfterShip and other returns platforms.
Deliver the best returns experience on Shopify
Our intuitive, self-serve portal makes returns as easy and enjoyable as shopping
We’re built exclusively for Shopify, so you’re sure to deliver a hassle-free experience for your customers while keeping the backend accounting simple for your staff.
And with customizable workflows, you can auto-enforce your return policy however you need: require photos, only allow refunds on damaged goods, give extended return windows to VIP customers – all with just a few clicks.
Get 30% higher customer retention rate over the competition
On average, Loop merchants retain revenue on 57% of returns. Not only that, we also give you every opportunity to drive upsells during a return while turning your post-purchase experience into an asset that fosters customer loyalty.
Between Loop’s seamless customer experience and advanced exchange features like Shop Now and Bonus Credit, returns will be putting money back into your pocket more often than not.
Why Under 5’10 switched from AfterShip to Loop
Under 5’10 was facing challenges with a rigid returns solution that was complicated for shoppers and lacked insightful reporting.
After partnering with Loop, they’re now seeing 32% retention rate on returns, $1.09 in upsell per return, a much more hands-off return process, and improved customer satisfaction.
Together, we continue to delight their shoppers and improve their retention.
WORDS STRAIGHTS FROM OUR CUSTOMERS
Loop has been amazing for us. It has automated our returns, allowing our customer care team to focus on customer inquiries and take care of customers better.
Loop has provided a significant upgrade to our customers’ return+exchange experience. Their ability to process multiple types of returns+exchanges coupled with their excellent onboarding and account management teams have made the transition from our old provider that much smoother.
We have been using Loop for a year and a half and it has completely overhauled the way we process returns and exchanges for the better. It is saving our team so much time and work and Loop integrates so well with many of the apps we use, especially Gorgias. Super user friendly interface and support is alway great!
Optimize return costs and find creative ways to save time and money at every touch point of the returns experience.
Your shopper’s journey doesn’t need to end with a return. Instead, leverage returns to drive exchanges and repeat purchases.
WE GOT YOU.
Loop’s intuitive, self-serve portal makes key integrations journey easy and reliable.
Don’t spend 5x more money to attract new customers—nurture existing ones with Loop. Give customers convenience and choice, and they’ll repay you with their loyalty.
We believe there’s a path to more sustainable returns. Not only because it’s the right thing to do for the health of the planet, but because your customers demand it.
Book a demo today and discover how Loop can help you maximize retention and create a delightful returns experience for your shoppers.
