Loop makes returns and exchanges easy for shoppers like you
Our return management app empowers the best brands to make returns and exchanges easy.
How Loop makes returns easier for shoppers
Exchange for what you love
Sometimes a purchase isn’t love at first sight. That’s okay. Exchanges are easy with Loop.
Make returns on your own time
Why wait to process your return? You can complete a return whenever works for you with Loop.
Choose return options that work for you
At-home pick-up, box-less drop-offs, and many more return options are possible with Loop.
You're missing a big opportunity: transactional touchpoints. Shoppers check order tracking pages nearly five times per order. Are those views building your brand, or your shipping carrier's?
Our recent report shows you how to turn these moments into powerful engagement points. Find untapped ROI of transactional messages, top brand examples, and steps to level up your post-purchase emails, SMS, and tracking pages.
With Loop, your brand can offer everything from refunds to direct exchanges to shopper incentives and more. Even better? These exchanges build your business.