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Loop returns
Madhappy outdoors clothes

The best return experiences are powered by Loop

If you loved the experience you just had, your customers are going to love it too

History

01

A returns experience built for Shopify

We know Shopify. In fact its the only ecom platform we work with.

Everything will feel like it’s exactly where it should be, and fits into the process you already know. It’s the small things that Shopify people notice.

“the time we spend handling returns

is about 4x more efficient.”

CHARLIE CARLISLE COO, Love Your Melon

Exchange for a new size or color or for another item

02

No one does exchanges like Loop

52% of returns are because a customer has the wrong size. Loop makes exchanges easy for you and your customers so you can retain more customers, more revenue, and even generate upsells though what we call Shop Now.

Retained Revenue
40% of Loop returns are revenue retaining

Revenue per Return
Brands using Shop Now are making $1.64/return

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03

Get your team’s time back

Every return handled by your team can take 3-5 minutes/touch, with up to 10 touches total. That’s a ton of time lost.

Easy Return
3 customer touchpoints x 5 mins = 15 mins

Complicated Return
10 touchpoints x 5 mins = 50 mins

Requested on the weekend = 3 days

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YOU’RE IN CONTROL

Let’s talk about Loop.

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