The 2023 Ecommerce Returns Benchmark is here! See how you stack up

Loop returns
Madhappy outdoors clothes

The best return experiences are powered by Loop

Returns that work for you and your shoppers. Better returns for all. That’s what you get with Loop.

History

A returns experience built for Shopify

We know Shopify. In fact, it’s the only ecommerce platform we work with.

When you manage your returns with Loop, everything will feel like it’s exactly where it should be, and fits into the process you’re already used to—only better, more streamlined, and more profitable.

“The time we spend handling returns is about 4x more efficient.”

CHARLIE CARLISLE COO, Love Your Melon

Exchange for a new size or color or for another item

No one does exchanges like Loop

52% of returns happen because a customer has the wrong size. Loop makes exchanges easy for you and your customers so you can retain more customers, more revenue, and even generate upsells through our Shop Now feature.

Loop Retains Revenue
40% of Loop returns retain revenue

Loop Adds Additional Revenue per Return
Brands using Shop Now are making an additional $1.64/return in upsell value

It’s all part of how we move your returns from a cost center to a profit center.

Get your team’s time back

Every return handled by your team manually can take 3-5 minutes per touch, with up to 10 touches total. That’s a ton of time lost.

The good news? Loop returns are automated, meaning you decide which returns your team even touches. That’s a ton of time saved.

MAKE RETURNS WORK FOR YOU

Let’s talk about Loop.

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