We know Shopify. In fact its the only ecom platform we work with.
Everything will feel like it’s exactly where it should be, and fits into the process you already know. It’s the small things that Shopify people notice.
CHARLIE CARLISLE COO, Love Your Melon
52% of returns are because a customer has the wrong size. Loop makes exchanges easy for you and your customers so you can retain more customers, more revenue, and even generate upsells though what we call Shop Now.
40% of Loop returns are revenue retaining
Revenue per Return
Brands using Shop Now are making $1.64/return
Every return handled by your team can take 3-5 minutes/touch, with up to 10 touches total. That’s a ton of time lost.
3 customer touchpoints x 5 mins = 15 mins
10 touchpoints x 5 mins = 50 mins
Requested on the weekend = 3 days