Estimated delivery date
The bad news: Your shipping estimates of "2-4 business days" are confusing customers and mis-set expectations.
The good news: Now you can transform your Shopify store into an Apple-like checkout experience to drive sales and customer confidence.
Building your customer's confidence starts from the moment they're looking at your products, through delivery.
Customers and CX team members can see the dates shows to customers throughout the tracking experience, across email, SMS, tracking pages, and in the Wonderment app.
You can look forward to more with Delivery Promise, including:
The best practice is to set accurate expectations at checkout and update them dynamically as orders move through fulfillment. Loop merchants use Delivery Promise to reduce confusion and improve satisfaction.
Yes. Shoppers value reliability and transparency. Clear delivery promises build confidence and reduce anxiety about their purchase!
Consistent communication - especially when delays happen - improves retention. Customers who feel informed are more forgiving and more likely to buy again.
A quick chat with a Loop expert ensures your experience is tailored to your brand’s needs, so you can start driving more revenue + happier customers from day one. Book a time!
Drive revenue retention and give your shoppers an unforgettable shopping experience with Shop Now, Shop Later, and Bonus Credit.