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Estimated delivery date

Delivery Promise™

Introducing Delivery Promise: delivery estimates with the tools and reporting you need to create exceptional customer experiences.

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The bad news: Your shipping estimates of "2-4 business days" are confusing customers and mis-set expectations.

The good news: Now you can transform your Shopify store into an Apple-like checkout experience to drive sales and customer confidence.

Show shipping times site-wide

Building your customer's confidence starts from the moment they're looking at your products, through delivery.


See the Promise ETA throughout the journey

Customers and CX team members can see the dates shows to customers throughout the tracking experience, across email, SMS, tracking pages, and in the Wonderment app.

wonderment

We're just getting started

You can look forward to more with Delivery Promise, including:

  • Actions Take action on events around ETAs, like when an ETA changes significantly, to alert customers and ensure happiness.
  • Reporting Full visibility into the ETAs being shown to visitors, and what service levels they're picking.
  • More placement options Use our Promise API to add ETAs to announcement bars, landing pages, or anywhere else you can imagine.
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Additional Delivery Promise™ Resources

Frequently asked questions

The best practice is to set accurate expectations at checkout and update them dynamically as orders move through fulfillment. Loop merchants use Delivery Promise to reduce confusion and improve satisfaction.

Yes. Shoppers value reliability and transparency. Clear delivery promises build confidence and reduce anxiety about their purchase!

Consistent communication - especially when delays happen - improves retention. Customers who feel informed are more forgiving and more likely to buy again.

A quick chat with a Loop expert ensures your experience is tailored to your brand’s needs, so you can start driving more revenue + happier customers from day one. Book a time!

We have plans for businesses of all sizes. Check out all of our pricing information here or book time to talk to one of our experts about what plan works best for you.

Spoil your shoppers, not your budget.

Drive revenue retention and give your shoppers an unforgettable shopping experience with Shop Now, Shop Later, and Bonus Credit.