"The biggest benefit of Loop is that our customers can instantly choose what they would like to do with their return."
Read story
Shipping
Ship by Loop brings you 100+ worldwide carrier options including competitive rates and smoother return experiences with Royal Mail, Evri, DPD UK, InPost, and more. Plus, we partner with premier shipping, cross-border, and logistics partners to connect seamlessly with the rest of your operations.
Save time and money, retain more revenue, and increase customer lifetime value on a fully integrated platform.
Decrease "where is my order" tickets and create on-brand tracking experiences that keep shoppers engaged and loyal.
Your return policies, your way. Endless customisation options to reduce manual workarounds, protect margins, and more.
Deliver a seamless returns and exchange experience in-store with the Loop Point of Sale app, in collaboration with Shopify POS.
Exchanges
With Loop’s Shop Now, Shop Later, and Bonus Credit features, you can make returns feel like shopping again. Give shoppers exchange options and recommendations, decreasing refund expenses and growing the customer relationship. Brands using Loop's exchange features see up to 80% revenue retention rates.
We partner with agencies and tech platforms across the UK to help your brand create the best post-purchase experience. Here are a few:
Article
Why UK brands choose Loop: Localised tools, support, and scale
Updated on Jul 10
Article
The best Shopify apps for UK stores in 2025
Updated on May 30
Report
Peak Season Guide: Driving Repeat Purchases through Transactional Touchpoints
Your ultimate playbook to driving repeat purchases, upsell revenue, reducing WISMO, and building trust through transactional touchpoints.
Updated on Aug 14
Customer
Saint + Sofia retains revenue on over half their returns with Loop
Updated on Sep 26
Article
What UK merchants need to know about international consumer trends
Updated on May 8
Report
2025 UK Trend Report
We've identified 3 key trends that are going to define the year ahead for UK brands. Unlock these and expert strategies to help your brand drive growth and efficiency in 2025.
Updated on Mar 12
Article
Boxing Day ecommerce merchant returns by the numbers: Exclusive data from Loop
Updated on Jan 23
Webinar
UK 2024 Year in Review Webinar
Updated on Feb 11
Article
What UK/GB companies need to know before selling in the US
Updated on Feb 28
Article
Everything you should know about currency localisation for international ecommerce sales
Updated on Dec 26
No, all of our features are incorporated into at least one of our plans.
Yes. You can work with your Loop sales representative to create a plan that works for you.
Yes, set up time to talk with your Loop rep so we can provide a solution that accommodates your unique return policies.
Today, we only bill in USD. The payment method you have on file will automatically convert to your local currency. Loop can provide an estimate on monthly billing based on the current exchange rates at the time of your conversation.