Schedule your 1:1 returns consultation to see how Loop stacks up against AfterShip and other returns platforms.
Deliver the best returns experience on Shopify
Our intuitive, self-serve portal makes returns as easy and enjoyable as shopping
We’re built exclusively for Shopify, so you’re sure to deliver a hassle-free experience for your customers while keeping the backend accounting simple for your staff.
And with customizable workflows, you can auto-enforce your return policy however you need: require photos, only allow refunds on damaged goods, give extended return windows to VIP customers – all with just a few clicks.
Get 30% higher customer retention rate over the competition
On average, Loop merchants retain revenue on 57% of returns. Not only that, we also give you every opportunity to drive upsells during a return while turning your post-purchase experience into an asset that fosters customer loyalty.
Between Loop’s seamless customer experience and advanced exchange features like Shop Now and Bonus Credit, returns will be putting money back into your pocket more often than not.
Why Under 5’10 switched from AfterShip to Loop
Under 5’10 was facing challenges with a rigid returns solution that was complicated for shoppers and lacked insightful reporting.
After partnering with Loop, they’re now seeing 32% retention rate on returns, $1.09 in upsell per return, a much more hands-off return process, and improved customer satisfaction.
Together, we continue to delight their shoppers and improve their retention.
WORDS STRAIGHTS FROM OUR CUSTOMERS
Cannot fault Loop, they have made Returns so much better for us! Our onboarding manager has been perfect throughout setup and even after with any questions we have had. Such an ease working with these guys and I can’t thank them enough!
The platform provides an easy-to-use seamless interface for the customer while increasing retained revenue to reduce the overall financial impact on our business. The customer satisfaction rating has also been positively impacted through the platform. highly recommended for businesses looking to optimise the overall returns process.
We love LOOP! The interface is super user-friendly and is a great customer experience. The help we’ve received from the LOOP team has also been extraordinary.
Optimise return costs and find creative ways to save time and money at every touch point of the returns experience.
Your shopper’s journey doesn’t need to end with a return. Instead, leverage returns to drive exchanges and repeat purchases.
WE GOT YOU.
Loop’s intuitive, self-serve portal makes key integrations journey easy and reliable.
Don’t spend 5x more money to attract new customers—nurture existing ones with Loop.
Give customers convenience and choice, and they’ll repay you with their loyalty.
Loop works with major UK carriers to help you set up the best logistics solution for your returns. Use RoyalMail, DPDUK or DHL? No problem. Need international return shipping? We’ve got you covered.
Book a demo today and discover how Loop can help you maximise retention and create a delightful returns experience for your shoppers.
