Powering Shopify’s best returns experiences:
Growing brands know returns are a make-or-break experience. You can get it right and win customers for life… or keep paying up to 7x more to find new ones.
With Loop, your returns process is as enjoyable as shopping. When you make it this easy to find the products they’ll love, customers come back again and again.
“Exchanges are 100% the most important thing we look to achieve with returns. It creates a memorable customer experience and ensures they find products they love.”
DIRECTOR OF OPERATIONS