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In the Loop.

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Covering commerce, retention, and the entire post-purchase experience.

All categories Commerce trends Customer stories Industry specific Return strategy
turning returns from cost center to profit center

How Chubbies changed returns from a cost center to a profit center.

  • Customer stories
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3 strategies Walkee Paws used to transform their returns page.

  • Customer stories
Operations meetings for customer experience

The meetings that every operations leader needs to stay aligned on customer experience.

  • Customer stories
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How Baseballism turns refunds into up-sells with Loop.

  • Customer stories
Donating returned items in ecommerce

How online brands can turn returns into a force for good.

  • Customer stories
Love Your Melon Returns

How Loop helped Love Your Melon optimize returns.

  • Customer stories

Love after purchase.

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