In the Loop.

Blog

Covering commerce, retention, and the entire post-purchase experience.

turning returns from cost center to profit center

How Chubbies changed returns from a cost center to a profit center.

  • Customer stories
WalkeePaws hero image

3 strategies Walkee Paws used to transform their returns page.

  • Customer stories
Operations meetings for customer experience

The meetings that every operations leader needs to stay aligned on customer experience.

  • Customer stories
Loop + Baseballism hero image

How Baseballism turns refunds into up-sells with Loop.

  • Customer stories
Donating returned items in ecommerce

How online brands can turn returns into a force for good.

  • Customer stories
Love Your Melon Returns

How Loop helped Love Your Melon optimize returns.

  • Customer stories