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In The Loop

Covering commerce, retention, and the entire post-purchase experience.

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How ecommerce brands save time with post-purchase solutions

Beyond Returns

How ecommerce brands save time with post-purchase solutions
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Corinne D'Andria

May 22, 2026

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Returns Management

How Top Brands Use Loop's Workflows to Transform Their Returns Management
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Vaishali Ravi

May 19, 2026

How ecommerce brands are saving money with post-purchase solutions

Beyond Returns

How ecommerce brands are saving money with post-purchase solutions

May 15, 2026

How ecommerce order editing increases loyalty and revenue

Beyond Returns

How ecommerce order editing increases loyalty and revenue

April 27, 2026

How leading DTC brands are cutting return costs without killing customer loyalty

Returns Management

How leading DTC brands are cutting return costs without killing customer loyalty

April 14, 2026

What is package protection in ecommerce? A guide for brands

Beyond Returns

What is package protection in ecommerce? A guide for brands

April 9, 2026

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

Beyond Returns

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

March 25, 2026

The pre-purchase tools ecommerce brands need in 2026

Beyond Returns

The pre-purchase tools ecommerce brands need in 2026
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Corinne D'Andria

March 19, 2026

Why your Shopify store needs real ETAs to be successful

Beyond Returns

Why your Shopify store needs real ETAs to be successful
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Vaishali Ravi

March 17, 2026

Post-purchase behavior: The key to repeat purchases

Beyond Returns

Post-purchase behavior: The key to repeat purchases
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Carly Greenberg

March 17, 2026

Most common return reasons in ecommerce by vertical (2026 data and trends)

Returns Management

Most common return reasons in ecommerce by vertical (2026 data and trends)

February 26, 2026

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Ecommerce returns: Key challenges and trends in 2025

Returns Management

Ecommerce returns: Key challenges and trends in 2025

May 6, 2025

Return policy strategies for jewelry brands in 2025

Returns Management

Return policy strategies for jewelry brands in 2025

April 18, 2025

Pros and cons of the 30-day return window

Returns Management

Pros and cons of the 30-day return window
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Kelli Trapnell

April 15, 2025

Reducing your ecommerce return rate: 2025 strategies

Returns Management

Reducing your ecommerce return rate: 2025 strategies
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Kelli Trapnell

April 2, 2025

Create a modern (2025) return policy for your online store

Returns Management

Create a modern (2025) return policy for your online store
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Corinne D'Andria

March 26, 2025

How to balance controlling costs against delivering a great customer experience

Returns Management

How to balance controlling costs against delivering a great customer experience
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Samir Kamnani

March 19, 2025

How to predict & prevent common customer complaints in ecommerce

Returns Management

How to predict & prevent common customer complaints in ecommerce
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Vaishali Ravi

March 18, 2025

Proactive returns management: Turning returns into revenue

Returns Management

Proactive returns management: Turning returns into revenue
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Corinne D'Andria

March 13, 2025

How businesses can handle shipping & returns for heavy items

Returns Management

How businesses can handle shipping & returns for heavy items
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Samir Kamnani

February 12, 2025

How Loop’s new Global-e partnership streamlines cross-border returns

Returns Management

How Loop’s new Global-e partnership streamlines cross-border returns
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Samir Kamnani

February 10, 2025

Building customer loyalty and managing costs with opened item return policies

Returns Management

Building customer loyalty and managing costs with opened item return policies
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Vaishali Ravi

January 23, 2025

Loop connects with Shopify Collective for streamlined returns management

Returns Management

Loop connects with Shopify Collective for streamlined returns management
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Vaishali Ravi

January 21, 2025

Black Friday/Cyber Monday by the numbers: Exclusive data insights from Loop

Returns Management

Black Friday/Cyber Monday by the numbers: Exclusive data insights from Loop
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Vaishali Ravi

January 17, 2025

Introducing the Loop + Poshmark integration: Building a sustainable supply chain through the circular economy

Returns Management

Introducing the Loop + Poshmark integration: Building a sustainable supply chain through the circular economy
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Vaishali Ravi

January 13, 2025

Who pays for return shipping: the merchant or the customer?

Returns Management

Who pays for return shipping: the merchant or the customer?
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Vaishali Ravi

January 10, 2025