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In The Loop

Covering commerce, retention, and the entire customer journey.

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Consumer-Paid Returns: How to Stop Eating the Cost of Free Returns

Beyond Returns

Consumer-Paid Returns: How to Stop Eating the Cost of Free Returns
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Alex Rosas

July 28, 2026

EU Withdrawal Button Law: What Compliance Actually Requires

Tariffs

EU Withdrawal Button Law: What Compliance Actually Requires
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Samir Kamnani

July 27, 2026

Why AI built for ecommerce is leading the market

Beyond Returns

Why AI built for ecommerce is leading the market
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Alex Rosas

July 27, 2026

How Loop's ecommerce tools build customer confidence

Beyond Returns

How Loop's ecommerce tools build customer confidence
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Alex Rosas

June 12, 2026

How ecommerce brands save time with post-purchase solutions

Beyond Returns

How ecommerce brands save time with post-purchase solutions
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Corinne D'Andria

May 22, 2026

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Returns Management

How Top Brands Use Loop's Workflows to Transform Their Returns Management
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Vaishali Ravi

May 19, 2026

How ecommerce brands are saving money with post-purchase solutions

Beyond Returns

How ecommerce brands are saving money with post-purchase solutions

May 15, 2026

How ecommerce order editing increases loyalty and revenue

Beyond Returns

How ecommerce order editing increases loyalty and revenue

April 27, 2026

How leading DTC brands are cutting return costs without killing customer loyalty

Returns Management

How leading DTC brands are cutting return costs without killing customer loyalty

April 14, 2026

What is package protection in ecommerce? A guide for brands

Beyond Returns

What is package protection in ecommerce? A guide for brands

April 9, 2026

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

Beyond Returns

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

March 25, 2026

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Why UK businesses are stockpiling inventory (and what to do instead)

International Markets

Why UK businesses are stockpiling inventory (and what to do instead)
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Samir Kamnani

September 16, 2024

The impact of recent inflation on UK consumers and commerce

International Markets

The impact of recent inflation on UK consumers and commerce
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Samir Kamnani

September 13, 2024

TryNow x Loop: Delight your customers with a true shopping experience

Returns Management

TryNow x Loop: Delight your customers with a true shopping experience
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Vaishali Ravi

September 5, 2024

How U.S. retailers are responding to returns fraud and abuse

Fraud & Returns Abuse

How U.S. retailers are responding to returns fraud and abuse
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Carly Greenberg

September 3, 2024

How Australian brands are combatting returns fraud and abuse

Fraud & Returns Abuse

How Australian brands are combatting returns fraud and abuse
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Carly Greenberg

September 3, 2024

How are U.K. merchants fighting back against returns fraud and abuse?

Beyond Returns

How are U.K. merchants fighting back against returns fraud and abuse?
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Samir Kamnani

September 3, 2024

Why automated chatbots aren’t the right fit for returns management

Returns Management

Why automated chatbots aren’t the right fit for returns management
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Vaishali Ravi

August 27, 2024

Creating individualized return policies with user segments
Creating individualized return policies with user segments
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Vaishali Ravi

August 23, 2024

Maximizing revenue retention with intelligent return fees
Maximizing revenue retention with intelligent return fees
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Samir Kamnani

August 21, 2024

Return analytics: Understanding customer return behavior
Return analytics: Understanding customer return behavior
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Tara Daly

August 19, 2024

Why sustainable returns matter to customers and what to do
Why sustainable returns matter to customers and what to do
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Tara Daly

August 16, 2024

How to integrate order and return tracking with customer service

Beyond Returns

How to integrate order and return tracking with customer service
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Tara Daly

August 12, 2024

How ecommerce businesses can build brand loyalty

Beyond Returns

How ecommerce businesses can build brand loyalty
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Tara Daly

August 7, 2024

Building customer trust with transparency in return tracking

Beyond Returns

Building customer trust with transparency in return tracking
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Vaishali Ravi

August 6, 2024

How Australian businesses can overcome ecommerce shipping and returns challenges

International Markets

How Australian businesses can overcome ecommerce shipping and returns challenges
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Vaishali Ravi

August 2, 2024