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In The Loop

Covering commerce, retention, and the entire post-purchase experience.

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How Loop's ecommerce tools build customer confidence

Beyond Returns

How Loop's ecommerce tools build customer confidence
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Alex Rosas

June 12, 2026

How ecommerce brands save time with post-purchase solutions

Beyond Returns

How ecommerce brands save time with post-purchase solutions
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Corinne D'Andria

May 22, 2026

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Returns Management

How Top Brands Use Loop's Workflows to Transform Their Returns Management
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Vaishali Ravi

May 19, 2026

How ecommerce brands are saving money with post-purchase solutions

Beyond Returns

How ecommerce brands are saving money with post-purchase solutions

May 15, 2026

How ecommerce order editing increases loyalty and revenue

Beyond Returns

How ecommerce order editing increases loyalty and revenue

April 27, 2026

How leading DTC brands are cutting return costs without killing customer loyalty

Returns Management

How leading DTC brands are cutting return costs without killing customer loyalty

April 14, 2026

What is package protection in ecommerce? A guide for brands

Beyond Returns

What is package protection in ecommerce? A guide for brands

April 9, 2026

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

Beyond Returns

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

March 25, 2026

The pre-purchase tools ecommerce brands need in 2026

Beyond Returns

The pre-purchase tools ecommerce brands need in 2026
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Corinne D'Andria

March 19, 2026

Why your Shopify store needs real ETAs to be successful

Beyond Returns

Why your Shopify store needs real ETAs to be successful
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Vaishali Ravi

March 17, 2026

Post-purchase behavior: The key to repeat purchases

Beyond Returns

Post-purchase behavior: The key to repeat purchases
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Carly Greenberg

March 17, 2026

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Offset Rising Return Costs with Loop’s Exciting New Product

Beyond Returns

Offset Rising Return Costs with Loop’s Exciting New Product
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Samir Kamnani

October 15, 2024

How Loop can help you master peak season returns: Webinar recap

Returns Management

How Loop can help you master peak season returns: Webinar recap
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Samir Kamnani

October 9, 2024

Returned item fees, explained

Returns Management

Returned item fees, explained
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Vaishali Ravi

October 7, 2024

RetailX Returns Report: Key takeaways

International Markets

RetailX Returns Report: Key takeaways
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Samir Kamnani

October 2, 2024

Introducing Offset, a new way to cover return fees

Returns Management

Introducing Offset, a new way to cover return fees
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Samir Kamnani

September 25, 2024

How a great post-purchase experience can boost customer retention

Beyond Returns

How a great post-purchase experience can boost customer retention
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Vaishali Ravi

September 23, 2024

How ecommerce is changing on the merchant level
How ecommerce is changing on the merchant level
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Samir Kamnani

September 17, 2024

Why UK businesses are stockpiling inventory (and what to do instead)

International Markets

Why UK businesses are stockpiling inventory (and what to do instead)
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Samir Kamnani

September 16, 2024

The impact of recent inflation on UK consumers and commerce

International Markets

The impact of recent inflation on UK consumers and commerce
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Samir Kamnani

September 13, 2024

TryNow x Loop: Delight your customers with a true shopping experience

Returns Management

TryNow x Loop: Delight your customers with a true shopping experience
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Vaishali Ravi

September 5, 2024

How U.S. retailers are responding to returns fraud and abuse

Fraud & Returns Abuse

How U.S. retailers are responding to returns fraud and abuse
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Carly Greenberg

September 3, 2024

How Australian brands are combatting returns fraud and abuse

Fraud & Returns Abuse

How Australian brands are combatting returns fraud and abuse
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Carly Greenberg

September 3, 2024

How are U.K. merchants fighting back against returns fraud and abuse?

Beyond Returns

How are U.K. merchants fighting back against returns fraud and abuse?
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Samir Kamnani

September 3, 2024

Why automated chatbots aren’t the right fit for returns management

Returns Management

Why automated chatbots aren’t the right fit for returns management
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Vaishali Ravi

August 27, 2024

Creating individualized return policies with user segments
Creating individualized return policies with user segments
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Vaishali Ravi

August 23, 2024