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In The Loop

Covering commerce, retention, and the entire customer journey.

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Consumer-Paid Returns: How to Stop Eating the Cost of Free Returns

Beyond Returns

Consumer-Paid Returns: How to Stop Eating the Cost of Free Returns

Alex Rosas

July 28, 2026

EU Withdrawal Button Law: What Compliance Actually Requires

Tariffs

EU Withdrawal Button Law: What Compliance Actually Requires

Samir Kamnani

July 27, 2026

Why AI built for ecommerce is leading the market

Beyond Returns

Why AI built for ecommerce is leading the market

Alex Rosas

July 27, 2026

How Loop's ecommerce tools build customer confidence

Beyond Returns

How Loop's ecommerce tools build customer confidence

Alex Rosas

June 12, 2026

How ecommerce brands save time with post-purchase solutions

Beyond Returns

How ecommerce brands save time with post-purchase solutions

Corinne D'Andria

May 22, 2026

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Returns Management

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Vaishali Ravi

May 19, 2026

How ecommerce brands are saving money with post-purchase solutions

Beyond Returns

How ecommerce brands are saving money with post-purchase solutions

May 15, 2026

How ecommerce order editing increases loyalty and revenue

Beyond Returns

How ecommerce order editing increases loyalty and revenue

April 27, 2026

How leading DTC brands are cutting return costs without killing customer loyalty

Returns Management

How leading DTC brands are cutting return costs without killing customer loyalty

April 14, 2026

What is package protection in ecommerce? A guide for brands

Beyond Returns

What is package protection in ecommerce? A guide for brands

April 9, 2026

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

Beyond Returns

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

March 25, 2026

All Beyond Returns Fraud & Returns Abuse International Markets Loop Corner Peak Season Returns Management Tariffs

Economy shipping explained: Shipping options for your business

Beyond Returns

Economy shipping explained: Shipping options for your business

Vaishali Ravi

January 3, 2025

The POS system “must haves” for small business retailers

International Markets

The POS system “must haves” for small business retailers

Samir Kamnani

January 2, 2025

How to handle returnless refunds: Balancing profits & customer needs

Returns Management

How to handle returnless refunds: Balancing profits & customer needs

Vaishali Ravi

December 30, 2024

A guide to understanding VAT, GST & international ecommerce taxes

International Markets

A guide to understanding VAT, GST & international ecommerce taxes

Samir Kamnani

December 27, 2024

Everything you should know about currency localisation for international ecommerce sales

International Markets

Everything you should know about currency localisation for international ecommerce sales

Samir Kamnani

December 26, 2024

Do UK businesses have to accept returns and give refunds?

International Markets

Do UK businesses have to accept returns and give refunds?

Samir Kamnani

December 20, 2024

The best way to handle package theft and misdelivered packages

Beyond Returns

The best way to handle package theft and misdelivered packages

Samir Kamnani

December 19, 2024

Transparency Matters: How Loop Adapts to Shopify's New Checkout Requirements

Loop Corner

Transparency Matters: How Loop Adapts to Shopify's New Checkout Requirements

Hannah Bravo

December 12, 2024

Loop supercharges e-commerce experience with Wonderment acquisition

Loop Corner

Loop supercharges e-commerce experience with Wonderment acquisition

Vaishali Ravi

December 10, 2024

Ecommerce returns fraud v. refund fraud: Details and examples

Fraud & Returns Abuse

Ecommerce returns fraud v. refund fraud: Details and examples

Vaishali Ravi

December 9, 2024

Understanding return theft and why your return policy matters

Fraud & Returns Abuse

Understanding return theft and why your return policy matters

Vaishali Ravi

December 4, 2024

Customers reacting positively to new return fee structures

Returns Management

Customers reacting positively to new return fee structures

Samir Kamnani

December 3, 2024

Return fees vs free returns: pros, cons, and key differences

Returns Management

Return fees vs free returns: pros, cons, and key differences

Carly Greenberg

November 25, 2024

How Offset from Loop delivers on Peak Season

Peak Season

How Offset from Loop delivers on Peak Season

Samir Kamnani

November 25, 2024

How returns automation is helping businesses scale sustainably

Returns Management

How returns automation is helping businesses scale sustainably

Carly Greenberg

November 8, 2024