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In The Loop

Covering commerce, retention, and the entire customer journey.

Featured

Why Reale Actives chose Loop for one of 2026's biggest launches

Returns Management

Why Reale Actives chose Loop for one of 2026's biggest launches

Alex Rosas

August 17, 2026

Consumer-paid returns: How to stop eating the cost of free returns

Beyond Returns

Consumer-paid returns: How to stop eating the cost of free returns

Alex Rosas

July 28, 2026

EU withdrawal button law: What compliance actually requires

Tariffs

EU withdrawal button law: What compliance actually requires

Samir Kamnani

July 27, 2026

Is offering package protection worth It for ecommerce brands in 2026?

Returns Management

Is offering package protection worth It for ecommerce brands in 2026?

Alex Rosas

August 26, 2026

How Loop's ecommerce tools build customer confidence

Beyond Returns

How Loop's ecommerce tools build customer confidence

Alex Rosas

June 12, 2026

How ecommerce brands save time with post-purchase solutions

Beyond Returns

How ecommerce brands save time with post-purchase solutions

Corinne D'Andria

May 22, 2026

Why AI built for ecommerce is leading the market

Beyond Returns

Why AI built for ecommerce is leading the market

Alex Rosas

July 27, 2026

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Returns Management

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Vaishali Ravi

May 19, 2026

How ecommerce brands are saving money with post-purchase solutions

Beyond Returns

How ecommerce brands are saving money with post-purchase solutions

May 15, 2026

How ecommerce order editing increases loyalty and revenue

Beyond Returns

How ecommerce order editing increases loyalty and revenue

April 27, 2026

How leading DTC brands are cutting return costs without killing customer loyalty

Returns Management

How leading DTC brands are cutting return costs without killing customer loyalty

April 14, 2026

What is package protection in ecommerce? A guide for brands

Beyond Returns

What is package protection in ecommerce? A guide for brands

April 9, 2026

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

Beyond Returns

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

March 25, 2026

All Beyond Returns Fraud & Returns Abuse International Markets Loop Corner Peak Season Returns Management Tariffs

What is a delivery promise, and why does it matter?

Beyond Returns

What is a delivery promise, and why does it matter?

Vaishali Ravi

April 1, 2025

Gross revenue retention: The key metric for UK retailers

International Markets

Gross revenue retention: The key metric for UK retailers

Samir Kamnani

March 27, 2025

Create a modern (2025) return policy for your online store

Returns Management

Create a modern (2025) return policy for your online store

Corinne D'Andria

March 26, 2025

Why your EDDs might be hurting checkout conversion rates

Beyond Returns

Why your EDDs might be hurting checkout conversion rates

Vaishali Ravi

March 25, 2025

How to balance controlling costs against delivering a great customer experience

Returns Management

How to balance controlling costs against delivering a great customer experience

Samir Kamnani

March 19, 2025

How small retailers can use AI to stay competitive in 2025

Beyond Returns

How small retailers can use AI to stay competitive in 2025

Vaishali Ravi

March 19, 2025

How to predict & prevent common customer complaints in ecommerce

Returns Management

How to predict & prevent common customer complaints in ecommerce

Vaishali Ravi

March 18, 2025

Proactive returns management: Turning returns into revenue

Returns Management

Proactive returns management: Turning returns into revenue

Corinne D'Andria

March 13, 2025

Understanding AI and how ecommerce businesses can use it

Beyond Returns

Understanding AI and how ecommerce businesses can use it

Vaishali Ravi

March 12, 2025

Peak Season returns fraud: An inside look at Loop’s data

Fraud & Returns Abuse

Peak Season returns fraud: An inside look at Loop’s data

Tara Daly

February 21, 2025

Boost shopper confidence: Loop adds Package Protection to Offset offering

Loop Corner

Boost shopper confidence: Loop adds Package Protection to Offset offering

Samir Kamnani

February 20, 2025

Why turning refunds into donations is a win for everyone

Beyond Returns

Why turning refunds into donations is a win for everyone

Samir Kamnani

February 18, 2025

How businesses can handle shipping & returns for heavy items

Returns Management

How businesses can handle shipping & returns for heavy items

Samir Kamnani

February 12, 2025

How Loop’s new Global-e partnership streamlines cross-border returns

Returns Management

How Loop’s new Global-e partnership streamlines cross-border returns

Samir Kamnani

February 10, 2025

Tips for boosting performance around BFCM and peak shopping events

Peak Season

Tips for boosting performance around BFCM and peak shopping events

Vaishali Ravi

February 3, 2025