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In The Loop

Covering commerce, retention, and the entire post-purchase experience.

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How Loop's ecommerce tools build customer confidence

Beyond Returns

How Loop's ecommerce tools build customer confidence
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Alex Rosas

June 12, 2026

How ecommerce brands save time with post-purchase solutions

Beyond Returns

How ecommerce brands save time with post-purchase solutions
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Corinne D'Andria

May 22, 2026

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Returns Management

How Top Brands Use Loop's Workflows to Transform Their Returns Management
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Vaishali Ravi

May 19, 2026

How ecommerce brands are saving money with post-purchase solutions

Beyond Returns

How ecommerce brands are saving money with post-purchase solutions

May 15, 2026

How ecommerce order editing increases loyalty and revenue

Beyond Returns

How ecommerce order editing increases loyalty and revenue

April 27, 2026

How leading DTC brands are cutting return costs without killing customer loyalty

Returns Management

How leading DTC brands are cutting return costs without killing customer loyalty

April 14, 2026

What is package protection in ecommerce? A guide for brands

Beyond Returns

What is package protection in ecommerce? A guide for brands

April 9, 2026

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

Beyond Returns

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

March 25, 2026

The pre-purchase tools ecommerce brands need in 2026

Beyond Returns

The pre-purchase tools ecommerce brands need in 2026
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Corinne D'Andria

March 19, 2026

Why your Shopify store needs real ETAs to be successful

Beyond Returns

Why your Shopify store needs real ETAs to be successful
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Vaishali Ravi

March 17, 2026

Post-purchase behavior: The key to repeat purchases

Beyond Returns

Post-purchase behavior: The key to repeat purchases
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Carly Greenberg

March 17, 2026

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How small retailers can use AI to stay competitive in 2025

Beyond Returns

How small retailers can use AI to stay competitive in 2025
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Vaishali Ravi

March 19, 2025

How to predict & prevent common customer complaints in ecommerce

Returns Management

How to predict & prevent common customer complaints in ecommerce
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Vaishali Ravi

March 18, 2025

Proactive returns management: Turning returns into revenue

Returns Management

Proactive returns management: Turning returns into revenue
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Corinne D'Andria

March 13, 2025

Understanding AI and how ecommerce businesses can use it

Beyond Returns

Understanding AI and how ecommerce businesses can use it
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Vaishali Ravi

March 12, 2025

Peak Season returns fraud: An inside look at Loop’s data

Fraud & Returns Abuse

Peak Season returns fraud: An inside look at Loop’s data
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Tara Daly

February 21, 2025

Boost shopper confidence: Loop adds Package Protection to Offset offering

Loop Corner

Boost shopper confidence: Loop adds Package Protection to Offset offering
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Samir Kamnani

February 20, 2025

Why turning refunds into donations is a win for everyone

Beyond Returns

Why turning refunds into donations is a win for everyone
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Samir Kamnani

February 18, 2025

How businesses can handle shipping & returns for heavy items

Returns Management

How businesses can handle shipping & returns for heavy items
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Samir Kamnani

February 12, 2025

How Loop’s new Global-e partnership streamlines cross-border returns

Returns Management

How Loop’s new Global-e partnership streamlines cross-border returns
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Samir Kamnani

February 10, 2025

Tips for boosting performance around BFCM and peak shopping events

Peak Season

Tips for boosting performance around BFCM and peak shopping events
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Vaishali Ravi

February 3, 2025

Why understanding ending inventory is crucial for smooth reverse logistics

Beyond Returns

Why understanding ending inventory is crucial for smooth reverse logistics
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Vaishali Ravi

February 3, 2025

Shipping and logistics: Types and definitions explained

Beyond Returns

Shipping and logistics: Types and definitions explained
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Vaishali Ravi

January 27, 2025

Post-holiday returns and sales trends: Exclusive data from Loop

Peak Season

Post-holiday returns and sales trends: Exclusive data from Loop
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Vaishali Ravi

January 23, 2025

Boxing Day ecommerce merchant returns by the numbers: Exclusive data from Loop

Peak Season

Boxing Day ecommerce merchant returns by the numbers: Exclusive data from Loop
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Vaishali Ravi

January 23, 2025

Building customer loyalty and managing costs with opened item return policies

Returns Management

Building customer loyalty and managing costs with opened item return policies
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Vaishali Ravi

January 23, 2025