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In The Loop

Covering commerce, retention, and the entire post-purchase experience.

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How Loop's ecommerce tools build customer confidence

Beyond Returns

How Loop's ecommerce tools build customer confidence
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Alex Rosas

June 12, 2026

How ecommerce brands save time with post-purchase solutions

Beyond Returns

How ecommerce brands save time with post-purchase solutions
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Corinne D'Andria

May 22, 2026

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Returns Management

How Top Brands Use Loop's Workflows to Transform Their Returns Management
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Vaishali Ravi

May 19, 2026

How ecommerce brands are saving money with post-purchase solutions

Beyond Returns

How ecommerce brands are saving money with post-purchase solutions

May 15, 2026

How ecommerce order editing increases loyalty and revenue

Beyond Returns

How ecommerce order editing increases loyalty and revenue

April 27, 2026

How leading DTC brands are cutting return costs without killing customer loyalty

Returns Management

How leading DTC brands are cutting return costs without killing customer loyalty

April 14, 2026

What is package protection in ecommerce? A guide for brands

Beyond Returns

What is package protection in ecommerce? A guide for brands

April 9, 2026

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

Beyond Returns

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

March 25, 2026

The pre-purchase tools ecommerce brands need in 2026

Beyond Returns

The pre-purchase tools ecommerce brands need in 2026
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Corinne D'Andria

March 19, 2026

Why your Shopify store needs real ETAs to be successful

Beyond Returns

Why your Shopify store needs real ETAs to be successful
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Vaishali Ravi

March 17, 2026

Post-purchase behavior: The key to repeat purchases

Beyond Returns

Post-purchase behavior: The key to repeat purchases
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Carly Greenberg

March 17, 2026

AllBeyond ReturnsFraud & Returns AbuseInternational MarketsLoop CornerPeak SeasonReturns ManagementTariffs
Is Section 321 Dead? Navigating Tariff Changes in 2025

Tariffs

Is Section 321 Dead? Navigating Tariff Changes in 2025
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Tara Daly

April 21, 2025

Section 321: Expert perspective from Kyle Hency, Co-founder/CEO at GoodDay

Tariffs

Section 321: Expert perspective from Kyle Hency, Co-founder/CEO at GoodDay
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Tara Daly

April 21, 2025

Tariff Relief Toolkit: 6 strategies to offset rising costs

Tariffs

Tariff Relief Toolkit: 6 strategies to offset rising costs
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Allison Bailey

April 21, 2025

Return policy strategies for jewelry brands in 2025

Returns Management

Return policy strategies for jewelry brands in 2025

April 18, 2025

The delivery experience in 2025: What shoppers expect

Beyond Returns

The delivery experience in 2025: What shoppers expect
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Vaishali Ravi

April 17, 2025

Key strategies for navigating the uncertainty of global tariffs: Tips from ThirdLove, BK Beauty, Whanau, and Good Company

Beyond Returns

Key strategies for navigating the uncertainty of global tariffs: Tips from ThirdLove, BK Beauty, Whanau, and Good Company
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Gabriella Sanchez

April 16, 2025

Pros and cons of the 30-day return window

Returns Management

Pros and cons of the 30-day return window
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Kelli Trapnell

April 15, 2025

How Loop is leveraging AI to drive impact for merchants

Beyond Returns

How Loop is leveraging AI to drive impact for merchants
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Vaishali Ravi

April 8, 2025

Monthly recurring revenue: The guide for UK businesses

International Markets

Monthly recurring revenue: The guide for UK businesses
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Samir Kamnani

April 3, 2025

Reducing your ecommerce return rate: 2025 strategies

Returns Management

Reducing your ecommerce return rate: 2025 strategies
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Kelli Trapnell

April 2, 2025

What is a delivery promise, and why does it matter?

Beyond Returns

What is a delivery promise, and why does it matter?
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Vaishali Ravi

April 1, 2025

Gross revenue retention: The key metric for UK retailers

International Markets

Gross revenue retention: The key metric for UK retailers
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Samir Kamnani

March 27, 2025

Create a modern (2025) return policy for your online store

Returns Management

Create a modern (2025) return policy for your online store
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Corinne D'Andria

March 26, 2025

Why your EDDs might be hurting checkout conversion rates

Beyond Returns

Why your EDDs might be hurting checkout conversion rates
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Vaishali Ravi

March 25, 2025

How to balance controlling costs against delivering a great customer experience

Returns Management

How to balance controlling costs against delivering a great customer experience
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Samir Kamnani

March 19, 2025