Blog

In The Loop

Covering commerce, retention, and the entire post-purchase experience.

Featured

Why your Shopify store needs real ETAs to be successful

Beyond Returns

Why your Shopify store needs real ETAs to be successful

Vaishali Ravi

March 17, 2026

Post-purchase behavior: The key to repeat purchases

Beyond Returns

Post-purchase behavior: The key to repeat purchases

Carly Greenberg

March 17, 2026

Most common return reasons in ecommerce by vertical (2026 data and trends)

Returns Management

Most common return reasons in ecommerce by vertical (2026 data and trends)

February 26, 2026

The case for consumer-paid returns in 2026

Returns Management

The case for consumer-paid returns in 2026

February 6, 2026

Simplifying the new post-purchase tech stack - 2026 & beyond

Beyond Returns

Simplifying the new post-purchase tech stack - 2026 & beyond

January 26, 2026

How pre-purchase transparency boosts ecommerce retention rates

Beyond Returns

How pre-purchase transparency boosts ecommerce retention rates

January 14, 2026

Integrate Loop with your 3PL and shipping partners: Why and how to do it

Beyond Returns

Integrate Loop with your 3PL and shipping partners: Why and how to do it

December 29, 2025

Beyond Returns

Brand reputation in ecommerce: Why it matters more now than ever

Corinne D'Andria

December 23, 2025

Why ecommerce brands need a complete checkout experience solution

Beyond Returns

Why ecommerce brands need a complete checkout experience solution

December 15, 2025

6 tips for solving peak season international shipping and returns challenges

International Markets

6 tips for solving peak season international shipping and returns challenges

Samir Kamnani

December 2, 2025

Why pre-purchase optimization is critical for ecommerce brands

Returns Management

Why pre-purchase optimization is critical for ecommerce brands

November 18, 2025

All Beyond Returns Fraud & Returns Abuse International Markets Loop Corner Peak Season Returns Management Tariffs

What your inventory turnover ratio means for your business

Beyond Returns

What your inventory turnover ratio means for your business

Kelli Trapnell

April 5, 2023

How personalization can help your business grow

Beyond Returns

How personalization can help your business grow

Kelli Trapnell

March 30, 2023

Celebrating Women’s History Month with 8 incredible woman-owned Shopify businesses

Beyond Returns

Celebrating Women’s History Month with 8 incredible woman-owned Shopify businesses

Kelli Trapnell

March 29, 2023

How to manage customer returns for your Shopify store

Returns Management

How to manage customer returns for your Shopify store

Kelli Trapnell

March 23, 2023

Three factors that impact shopper behavior

Beyond Returns

Three factors that impact shopper behavior

Kelli Trapnell

March 9, 2023

How to optimize ecommerce customer support with automation

Beyond Returns

How to optimize ecommerce customer support with automation

JP Arnaud-Marquez

March 7, 2023

8 ways to improve your cross-border shipping and returns experience

International Markets

8 ways to improve your cross-border shipping and returns experience

JP Arnaud-Marquez

March 2, 2023

What you should know about cross-border ecommerce regulations

Beyond Returns

What you should know about cross-border ecommerce regulations

Kelli Trapnell

March 1, 2023

5 important tips for streamlining your ecommerce returns process

Returns Management

5 important tips for streamlining your ecommerce returns process

Kelli Trapnell

February 28, 2023

Nine Black-owned businesses on Shopify to support

Beyond Returns

Nine Black-owned businesses on Shopify to support

Carly Greenberg

February 28, 2023

How is shopper purchasing behavior changing in 2023?

Beyond Returns

How is shopper purchasing behavior changing in 2023?

Kelli Trapnell

February 23, 2023

Key differences between Gen X, Millennial, and Gen Z shoppers that retailers can’t ignore

Beyond Returns

Key differences between Gen X, Millennial, and Gen Z shoppers that retailers can’t ignore

JP Arnaud-Marquez

February 21, 2023

The top 7 helpdesk solutions for Shopify ecommerce brands

Beyond Returns

The top 7 helpdesk solutions for Shopify ecommerce brands

Kelli Trapnell

February 20, 2023

Optimize your Shopify customers’ journey to improve shopper experience

Beyond Returns

Optimize your Shopify customers’ journey to improve shopper experience

JP Arnaud-Marquez

February 16, 2023

How to calculate customer retention rate and why it matters for ecommerce

Beyond Returns

How to calculate customer retention rate and why it matters for ecommerce

Kelli Trapnell

February 14, 2023