Your roadmap to sustainable success – Download the 2024 Future of Commerce Report
Covering commerce, retention, and the entire post-purchase experience
Instant exchanges makes customers more likely to exchange and more likely to purchase again –…
We asked Canadian shoppers to share how they feel about shopping online across the US…
Happy Earth Day! We have EcoCart on the Blog today to share a few easy…
The type of return a customer chooses is in your control.
67% of shoppers check your return policy page before making a purchase. Will they be…
The benefits of creating a marketable page for your return policy.
Mobile ecommerce traffic took over desktop traffic years ago, but why are mobile returns happening…
Loop has redefined the way brands approach returns. They are the key to unlocking loyalty,…
Is your returns page a giant wall of text? Here’s how to fix that with…
Why do customers HATE certain return experiences? We asked and they shared.
Why do customers love the return experiences they do? We asked and they shared.
90% of customers have kept an item they wanted to return. That’s a big problem!
Ok… don’t copy these, but they are fantastic return policy examples to model your own…
Does your return policy match your brand’s mission and vision?
On the surface, a refund doesn’t seem like a big deal. After all, you’re just…