In The Loop

Returns Management

How to get customer insights from your returns process

Tasha Reasor

·

January 20, 2022

Returns Management

Using AR technology to lower your ecommerce return rate

Tasha Reasor

·

January 18, 2022

Fraud & Returns Abuse

How to identify and prevent return fraud

Tasha Reasor

·

January 11, 2022

Peak Season

How to turn holiday shoppers into loyal yearlong customers

Carly Greenberg

·

January 6, 2022

Returns Management

How to write a return policy: The 5 questions you need to answer

Tasha Reasor

·

December 30, 2021

Returns Management

Who should pay for return shipping, you or your shoppers?

Tasha Reasor

·

December 23, 2021

Returns Management

5 return policy page examples you should copy

Tasha Reasor

·

December 21, 2021

Beyond Returns

Customer loyalty and retention after BFCM: Lessons from our roundtable

Tasha Reasor

·

December 14, 2021

Returns Management

The 3 most important customer checkpoints during the return process

Carly Greenberg

·

December 9, 2021

Returns Management

How to optimize packaging for returns & exchanges

Carly Greenberg

·

November 2, 2021

Peak Season

5 Black Friday marketing ideas for ecommerce brands

Carly Greenberg

·

October 13, 2021

Peak Season

Black Friday ecommerce strategy: How to dominate BFCM in 2021

Carly Greenberg

·

October 6, 2021

Beyond Returns

5 best post-purchase software solutions

Carly Greenberg

·

September 22, 2021

Returns Management

How to reduce returns in ecommerce: 10 rules

Carly Greenberg

·

September 8, 2021

Returns Management

Ecommerce returns best practices: Shipping Fees + More

Carly Greenberg

·

September 1, 2021