Schedule your 1:1 returns consultation to see how market-leader Loop stacks up against ReturnGo and other returns platforms.
Deliver the best returns experience on Shopify
Our intuitive, self-serve portal makes returns as easy and enjoyable as shopping
We’re built exclusively for Shopify, so you’re sure to deliver a hassle-free experience for your customers while keeping the backend accounting simple for your staff.
And with customizable and easy-to-use Workflows, you can auto-enforce your return policy however you need: require photos, only allow refunds on damaged goods, give extended return windows to VIP customers – all with just a few clicks.
Get 30% higher customer retention rate over the competition
On average, Loop merchants retain revenue on 57% of returns. Not only that, we also give you every opportunity to drive upsells during a return while turning your post-purchase experience into an asset that fosters customer loyalty.
Between Loop’s seamless customer experience and advanced exchange features we pioneered like Shop Now and Bonus Credit, returns will be putting money back into your pocket more often than not.
WORDS STRAIGHTS FROM OUR CUSTOMERS
Loop has been amazing for us. It has automated our returns, allowing our customer care team to focus on customer inquiries and take care of customers better.
Loop has provided a significant upgrade to our customers’ return+exchange experience. Their ability to process multiple types of returns+exchanges coupled with their excellent onboarding and account management teams have made the transition from our old provider that much smoother.
We have been using Loop for a year and a half and it has completely overhauled the way we process returns and exchanges for the better. It is saving our team so much time and work and Loop integrates so well with many of the apps we use, especially Gorgias. Super user friendly interface and support is alway great!
Your shopper’s journey doesn’t need to end with a return. Instead, leverage returns to drive exchanges and repeat purchases.
WE GOT YOU.
Loop’s intuitive, self-serve portal makes key integrations journey easy and reliable.
We believe there’s a path to more sustainable returns. Not only because it’s the right
thing to do for the health of the planet, but because your customers demand it.
Book a demo today and discover how Loop can help you maximize retention and create a delightful returns experience for your shoppers.