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You’re just gonna let customers churn? Driving retention during a downturn.

Customer acquisition is one part of your challenge as a retailer – but the even bigger hurdle is customer retention. 

How can you sustainably grow your business and get customers on board with your brand for the long haul, rather than just opportunistic purchases whenever you have a great deal?

In our recent webinar, Loop’s president, Aaron Schwartz, talked to leading ecommerce experts about what it takes to build a brand with legs, especially given the difficulties many brands are facing with a potential recession, data privacy issues, and the reduced ROI of third-party ad platforms. 

The webinar featured these panelists:

Here’s a recap of some of the most compelling takeaways from the discussion:

Want more tips on how to build a sustainable sales strategy and reduce your customer churn? Book a demo.

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Conscious Commerce: An ongoing discussion on sustainability in ecommerce
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