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See why UK’s top brands choose Loop over Return Logic


Schedule your 1:1 returns consultation to see how Loop stacks up against Return Logic and other returns platforms.


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Powering superior returns at 3,500+ brands:

Why choose Loop over Return Logic?

return data

Streamline every return type and drive repeat purchases

Loop’s intuitive, self-serve portal makes completing returns and warranty claims as easy and enjoyable as shopping. Incentivize exchanges with Bonus Credit, help customers find a new item they love via Shop Now, and capture new revenue directly within the returns experience. Delighting your shoppers and saving your team time? Talk about a win-win.

return incentives

Say goodbye to one-size-fits-all return policies

Your ideal post-purchase experience is as unique as your brand, and Loop can help bring it to life through our flexible Workflows functionality. Tailor your return policies based on customer attributes, product type, time of year, and more. Set and forget, let Loop’s powerful automation take the wheel.

automated returns

Reward your best customers while mitigating returns abuse

Post-purchase incentives drive customer loyalty, but it’s important to set some guardrails to protect your brand from returns fraud. Loop is built to support both sides of this challenge. Whether you’re looking to extend the return window for your most loyal customers, or limit the amount of times a shopper can take advantage of incentives, Loop gives you the control you need to bring your returns strategy to life. And with our grading and dispositioning API, the data you need to better understand customer behaviors and make informed decisions is available at your fingertips. 

Technical Integrations?


Loop offers 60+ integrations for easy integration with your tech stack.

DHL returns

The right logistics stack for your products

Loop works with major UK carriers to help you set up the best logistics solution for your returns. Use RoyalMail, DPDUK or DHL? No problem. Need international return shipping? We’ve got you covered.


Cannot fault Loop, they have made Returns so much better for us! Our onboarding manager has been perfect throughout setup and even after with any questions we have had. Such an ease working with these guys and I can’t thank them enough!



The platform provides an easy-to-use seamless interface for the customer while increasing retained revenue to reduce the overall financial impact on our business. The customer satisfaction rating has also been positively impacted through the platform. highly recommended for businesses looking to optimise the overall returns process.

We love LOOP! The interface is super user-friendly and is a great customer experience. The help we’ve received from the LOOP team has also been extraordinary.

Find out why 3,500+ brands choose Loop over Return Logic to power their returns


Book a demo today and discover how Loop can help you maximise retention and create a delightful returns experience for your shoppers.