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In The Loop

Covering commerce, retention, and the entire customer journey.

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Consumer-Paid Returns: How to Stop Eating the Cost of Free Returns

Beyond Returns

Consumer-Paid Returns: How to Stop Eating the Cost of Free Returns

Alex Rosas

July 28, 2026

EU Withdrawal Button Law: What Compliance Actually Requires

Tariffs

EU Withdrawal Button Law: What Compliance Actually Requires

Samir Kamnani

July 27, 2026

Why AI built for ecommerce is leading the market

Beyond Returns

Why AI built for ecommerce is leading the market

Alex Rosas

July 27, 2026

How Loop's ecommerce tools build customer confidence

Beyond Returns

How Loop's ecommerce tools build customer confidence

Alex Rosas

June 12, 2026

How ecommerce brands save time with post-purchase solutions

Beyond Returns

How ecommerce brands save time with post-purchase solutions

Corinne D'Andria

May 22, 2026

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Returns Management

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Vaishali Ravi

May 19, 2026

How ecommerce brands are saving money with post-purchase solutions

Beyond Returns

How ecommerce brands are saving money with post-purchase solutions

May 15, 2026

How ecommerce order editing increases loyalty and revenue

Beyond Returns

How ecommerce order editing increases loyalty and revenue

April 27, 2026

How leading DTC brands are cutting return costs without killing customer loyalty

Returns Management

How leading DTC brands are cutting return costs without killing customer loyalty

April 14, 2026

What is package protection in ecommerce? A guide for brands

Beyond Returns

What is package protection in ecommerce? A guide for brands

April 9, 2026

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

Beyond Returns

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

March 25, 2026

All Beyond Returns Fraud & Returns Abuse International Markets Loop Corner Peak Season Returns Management Tariffs

Why ecommerce brands need a complete checkout experience solution

Beyond Returns

Why ecommerce brands need a complete checkout experience solution

December 15, 2025

How ecommerce evolution in 2025 has changed pre-purchase expectations

Beyond Returns

How ecommerce evolution in 2025 has changed pre-purchase expectations

Corinne D'Andria

November 7, 2025

Loop & Two Boxes — Powering Visibility and Fraud Prevention from RMA to Restock

Beyond Returns

Loop & Two Boxes — Powering Visibility and Fraud Prevention from RMA to Restock

October 8, 2025

Design best practices for ecommerce order tracking pages

Beyond Returns

Design best practices for ecommerce order tracking pages

October 1, 2025

13 Great Examples of Ecommerce Order Tracking Pages

Beyond Returns

13 Great Examples of Ecommerce Order Tracking Pages

October 1, 2025

Shipping delay email examples: What to say to your customers

Beyond Returns

Shipping delay email examples: What to say to your customers

Corinne D'Andria

October 1, 2025

Understanding the 4 types of consumer purchasing behavior

Beyond Returns

Understanding the 4 types of consumer purchasing behavior

Carly Greenberg

September 25, 2025

What every USPS tracking status means (and what to do about it)

Beyond Returns

What every USPS tracking status means (and what to do about it)

Kelli Trapnell

September 25, 2025

How to optimize your “out for delivery” messages to boost engagement rates

Beyond Returns

How to optimize your “out for delivery” messages to boost engagement rates

September 25, 2025

The top 14 post-purchase tools for Shopify ecommerce businesses

Beyond Returns

The top 14 post-purchase tools for Shopify ecommerce businesses

Emma Dinning

September 10, 2025

Explaining the most valuable post-purchase features in ecommerce

Beyond Returns

Explaining the most valuable post-purchase features in ecommerce

Megan Donnelly

September 5, 2025

In their own words: How inflation is impacting buyer behavior in 2025

Beyond Returns

In their own words: How inflation is impacting buyer behavior in 2025

September 3, 2025

Best ecommerce post-purchase tracking tools for 2025

Beyond Returns

Best ecommerce post-purchase tracking tools for 2025

Corinne D'Andria

August 27, 2025

How to manage and track omnichannel returns

Beyond Returns

How to manage and track omnichannel returns

August 6, 2025

How to convert refunds into exchanges and retain more revenue

Beyond Returns

How to convert refunds into exchanges and retain more revenue

Carly Greenberg

June 24, 2025