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In The Loop

Covering commerce, retention, and the entire post-purchase experience.

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How ecommerce brands save time with post-purchase solutions

Beyond Returns

How ecommerce brands save time with post-purchase solutions

Corinne D'Andria

May 22, 2026

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Returns Management

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Vaishali Ravi

May 19, 2026

How ecommerce brands are saving money with post-purchase solutions

Beyond Returns

How ecommerce brands are saving money with post-purchase solutions

May 15, 2026

How ecommerce order editing increases loyalty and revenue

Beyond Returns

How ecommerce order editing increases loyalty and revenue

April 27, 2026

How leading DTC brands are cutting return costs without killing customer loyalty

Returns Management

How leading DTC brands are cutting return costs without killing customer loyalty

April 14, 2026

What is package protection in ecommerce? A guide for brands

Beyond Returns

What is package protection in ecommerce? A guide for brands

April 9, 2026

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

Beyond Returns

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

March 25, 2026

The pre-purchase tools ecommerce brands need in 2026

Beyond Returns

The pre-purchase tools ecommerce brands need in 2026

Corinne D'Andria

March 19, 2026

Why your Shopify store needs real ETAs to be successful

Beyond Returns

Why your Shopify store needs real ETAs to be successful

Vaishali Ravi

March 17, 2026

Post-purchase behavior: The key to repeat purchases

Beyond Returns

Post-purchase behavior: The key to repeat purchases

Carly Greenberg

March 17, 2026

Most common return reasons in ecommerce by vertical (2026 data and trends)

Returns Management

Most common return reasons in ecommerce by vertical (2026 data and trends)

February 26, 2026

All Beyond Returns Fraud & Returns Abuse International Markets Loop Corner Peak Season Returns Management Tariffs

Design best practices for ecommerce order tracking pages

Beyond Returns

Design best practices for ecommerce order tracking pages

October 1, 2025

13 Great Examples of Ecommerce Order Tracking Pages

Beyond Returns

13 Great Examples of Ecommerce Order Tracking Pages

October 1, 2025

Shipping delay email examples: What to say to your customers

Beyond Returns

Shipping delay email examples: What to say to your customers

Corinne D'Andria

October 1, 2025

Understanding the 4 types of consumer purchasing behavior

Beyond Returns

Understanding the 4 types of consumer purchasing behavior

Carly Greenberg

September 25, 2025

What every USPS tracking status means (and what to do about it)

Beyond Returns

What every USPS tracking status means (and what to do about it)

Kelli Trapnell

September 25, 2025

How to optimize your “out for delivery” messages to boost engagement rates

Beyond Returns

How to optimize your “out for delivery” messages to boost engagement rates

September 25, 2025

The top 14 post-purchase tools for Shopify ecommerce businesses

Beyond Returns

The top 14 post-purchase tools for Shopify ecommerce businesses

Emma Dinning

September 10, 2025

Explaining the most valuable post-purchase features in ecommerce

Beyond Returns

Explaining the most valuable post-purchase features in ecommerce

Megan Donnelly

September 5, 2025

In their own words: How inflation is impacting buyer behavior in 2025

Beyond Returns

In their own words: How inflation is impacting buyer behavior in 2025

September 3, 2025

Best ecommerce post-purchase tracking tools for 2025

Beyond Returns

Best ecommerce post-purchase tracking tools for 2025

Corinne D'Andria

August 27, 2025

How to manage and track omnichannel returns

Beyond Returns

How to manage and track omnichannel returns

August 6, 2025

How to convert refunds into exchanges and retain more revenue

Beyond Returns

How to convert refunds into exchanges and retain more revenue

Carly Greenberg

June 24, 2025

8 Shopify tech stack tools to help you grow your business in 2025

Beyond Returns

8 Shopify tech stack tools to help you grow your business in 2025

Corinne D'Andria

June 11, 2025

The science of reordering strategy and customer retention

Beyond Returns

The science of reordering strategy and customer retention

Vaishali Ravi

June 11, 2025

Ecommerce tracking explained: What it is and how it works

Beyond Returns

Ecommerce tracking explained: What it is and how it works

Corinne D'Andria

June 5, 2025