SEE WHAT 1,000+ SHOPPERS EXPECT WHEN THEY MAKE RETURNS. GET THE 2023 REPORT NOW.

Loop returns

Welcome DTC Podcast listeners!

Thanks for stopping by! 👋

Loop is the exchange-first returns platform for Shopify brands. We help you easily process returns, retain more revenue, and create a delightful return experience that keeps your shoppers coming back.

Take a look around to learn more about us, and book a demo to dive into the details of how we can level up returns for your Shopify store!

Powering delightful returns at 1500+ Shopify brands:

Allbirds Logo with transparent background
Chubbies Logo with transparent background
Brooklinen Logo with transparent background
Princess Polly Logo with transparent background
Jones Road Logo

Loop + Geode Swimwear

“After automating our returns process with Loop, we’re now able to focus on scaling our business. Not to mention, our customers love how easy returns are–all thanks to Loop’s intuitive platform.”

– Co-Owner, Jake Duncan

Image showcasing Loop's return portal as it displays several products available for an exchange.

Create a delightful return experience

Loop’s intuitive, self-serve portal makes returns as easy and enjoyable as shopping. And because we’re built exclusively for Shopify, you’re sure to deliver a hassle-free experience for your shoppers while keeping the backend accounting simple for your staff.

Image showing hands holding and unboxing a box.

The right logistics stack for your products

Loop helps you find the best logistics solution for your Shopify returns. Use UPS, FedEx, or Easypost? No problem. Want to offer at-home pickup, in-person dropoff, or stick with the standard print-and-ship return? No matter what method you use, we’ve got you covered.

why you returning

Return insights to optimize your store

Understand why customers are returning a product so you can keep your store up to date. T-shirt doesn’t run true to size? Update sizing recommendations. Physical color of a sweater doesn’t match the product photos? Time for new images! Whatever the return reason may be, we help you find out, so that you can remedy issues ASAP!

Image showcasing a line chart growing from left to right displaying increasing upsell value per return.

Best-in-class shopper retention

No matter the outcome of a Shopify return, deliver an experience that keeps your customers coming back. Incentivize exchanges to retain more revenue and let shoppers shop your full catalog during the exchange. Loop gives you the tools to transform returns from a cost center into a new formula for growth.