Blog

In The Loop

Covering commerce, retention, and the entire customer journey.

Featured

Consumer-Paid Returns: How to Stop Eating the Cost of Free Returns

Beyond Returns

Consumer-Paid Returns: How to Stop Eating the Cost of Free Returns

Alex Rosas

July 28, 2026

EU Withdrawal Button Law: What Compliance Actually Requires

Tariffs

EU Withdrawal Button Law: What Compliance Actually Requires

Samir Kamnani

July 27, 2026

Why AI built for ecommerce is leading the market

Beyond Returns

Why AI built for ecommerce is leading the market

Alex Rosas

July 27, 2026

How Loop's ecommerce tools build customer confidence

Beyond Returns

How Loop's ecommerce tools build customer confidence

Alex Rosas

June 12, 2026

How ecommerce brands save time with post-purchase solutions

Beyond Returns

How ecommerce brands save time with post-purchase solutions

Corinne D'Andria

May 22, 2026

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Returns Management

How Top Brands Use Loop's Workflows to Transform Their Returns Management

Vaishali Ravi

May 19, 2026

How ecommerce brands are saving money with post-purchase solutions

Beyond Returns

How ecommerce brands are saving money with post-purchase solutions

May 15, 2026

How ecommerce order editing increases loyalty and revenue

Beyond Returns

How ecommerce order editing increases loyalty and revenue

April 27, 2026

How leading DTC brands are cutting return costs without killing customer loyalty

Returns Management

How leading DTC brands are cutting return costs without killing customer loyalty

April 14, 2026

What is package protection in ecommerce? A guide for brands

Beyond Returns

What is package protection in ecommerce? A guide for brands

April 9, 2026

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

Beyond Returns

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

March 25, 2026

All Beyond Returns Fraud & Returns Abuse International Markets Loop Corner Peak Season Returns Management Tariffs

Introducing Offset, a new way to cover return fees

Returns Management

Introducing Offset, a new way to cover return fees

Samir Kamnani

September 25, 2024

TryNow x Loop: Delight your customers with a true shopping experience

Returns Management

TryNow x Loop: Delight your customers with a true shopping experience

Vaishali Ravi

September 5, 2024

Why automated chatbots aren’t the right fit for returns management

Returns Management

Why automated chatbots aren’t the right fit for returns management

Vaishali Ravi

August 27, 2024

How customer feedback improves returns

Returns Management

How customer feedback improves returns

Vaishali Ravi

August 1, 2024

How personalized shopping experiences reduce return rates

Returns Management

How personalized shopping experiences reduce return rates

Vaishali Ravi

July 29, 2024

The psychology behind customer return decisions

Returns Management

The psychology behind customer return decisions

Tara Daly

July 22, 2024

Keys to a successful jewellery packaging & returns process

Returns Management

Keys to a successful jewellery packaging & returns process

Vaishali Ravi

May 13, 2024

Why you need to define returns eligibility rules & policies

Returns Management

Why you need to define returns eligibility rules & policies

Taylor Humphrey

April 3, 2024

Keep operational costs down with returns automation

Returns Management

Keep operational costs down with returns automation

Matt Gottron

March 28, 2024

The benefits of offering prepaid return shipping labels

Returns Management

The benefits of offering prepaid return shipping labels

Samir Kamnani

March 27, 2024

Breaking down the pros and cons of free return shipping for eCom

Returns Management

Breaking down the pros and cons of free return shipping for eCom

Samir Kamnani

March 25, 2024

What are “green returns” and why do they matter?

Returns Management

What are “green returns” and why do they matter?

JP Arnaud-Marquez

December 26, 2023

How automated returns improve ecommerce business efficiency

Returns Management

How automated returns improve ecommerce business efficiency

Kelli Trapnell

November 28, 2023

Setting up a Returns Management Process in 2024

Returns Management

Setting up a Returns Management Process in 2024

JP Arnaud-Marquez

November 15, 2023

How to optimize the process of returning a gift

Returns Management

How to optimize the process of returning a gift

Kelli Trapnell

November 10, 2023