Blog

In The Loop

Covering commerce, retention, and the entire post-purchase experience.

Featured

How ecommerce order editing increases loyalty and revenue

Beyond Returns

How ecommerce order editing increases loyalty and revenue

April 27, 2026

How leading DTC brands are cutting return costs without killing customer loyalty

Returns Management

How leading DTC brands are cutting return costs without killing customer loyalty

April 14, 2026

What is package protection in ecommerce? A guide for brands

Beyond Returns

What is package protection in ecommerce? A guide for brands

April 9, 2026

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

Beyond Returns

Retention isn’t a marketing problem: The post-purchase ops playbook for 2026

March 25, 2026

The pre-purchase tools ecommerce brands need in 2026

Beyond Returns

The pre-purchase tools ecommerce brands need in 2026
Author Avatar

Corinne D'Andria

March 19, 2026

Why your Shopify store needs real ETAs to be successful

Beyond Returns

Why your Shopify store needs real ETAs to be successful
Author Avatar

Vaishali Ravi

March 17, 2026

Post-purchase behavior: The key to repeat purchases

Beyond Returns

Post-purchase behavior: The key to repeat purchases
Author Avatar

Carly Greenberg

March 17, 2026

Most common return reasons in ecommerce by vertical (2026 data and trends)

Returns Management

Most common return reasons in ecommerce by vertical (2026 data and trends)

February 26, 2026

The case for consumer-paid returns in 2026

Returns Management

The case for consumer-paid returns in 2026

February 6, 2026

Simplifying the new post-purchase tech stack - 2026 & beyond

Beyond Returns

Simplifying the new post-purchase tech stack - 2026 & beyond

January 26, 2026

How pre-purchase transparency boosts ecommerce retention rates

Beyond Returns

How pre-purchase transparency boosts ecommerce retention rates

January 14, 2026

AllBeyond ReturnsFraud & Returns AbuseInternational MarketsLoop CornerPeak SeasonReturns ManagementTariffs
What merchants should know about returns management solutions

Returns Management

What merchants should know about returns management solutions
Author Avatar

Kelli Trapnell

June 28, 2023

How using gift cards during returns can increase your brand’s revenue retention

Returns Management

How using gift cards during returns can increase your brand’s revenue retention
Author Avatar

Nicole Walker

June 21, 2023

How returns management solutions can streamline your returns process

Returns Management

How returns management solutions can streamline your returns process
Author Avatar

JP Arnaud-Marquez

June 13, 2023

How to build a return policy for footwear brands

Returns Management

How to build a return policy for footwear brands
Author Avatar

Kelli Trapnell

June 12, 2023

How USPS is simplifying returns with easy scannable QR codes

Returns Management

How USPS is simplifying returns with easy scannable QR codes
Author Avatar

Kelli Trapnell

June 7, 2023

How to streamline returns for shoppers with USPS return labels

Returns Management

How to streamline returns for shoppers with USPS return labels
Author Avatar

JP Arnaud-Marquez

May 19, 2023

Making returns easier with the Collect Plus network

Returns Management

Making returns easier with the Collect Plus network
Author Avatar

JP Arnaud-Marquez

May 5, 2023

How to optimize your return merchandise authorization process (RMA)

Returns Management

How to optimize your return merchandise authorization process (RMA)
Author Avatar

Kelli Trapnell

April 14, 2023

How to manage customer returns for your Shopify store

Returns Management

How to manage customer returns for your Shopify store
Author Avatar

Kelli Trapnell

March 23, 2023

5 important tips for streamlining your ecommerce returns process

Returns Management

5 important tips for streamlining your ecommerce returns process
Author Avatar

Kelli Trapnell

February 28, 2023

What Shopify Editions Winter ’23 means for you—and returns

Returns Management

What Shopify Editions Winter ’23 means for you—and returns
Author Avatar

JP Arnaud-Marquez

February 9, 2023

NEW: Shoppers are willing to pay for premium return experiences–here’s why

Returns Management

NEW: Shoppers are willing to pay for premium return experiences–here’s why
Author Avatar

JP Arnaud-Marquez

January 9, 2023

Use user-generated content to lower your return rates

Returns Management

Use user-generated content to lower your return rates
Author Avatar

Kelli Trapnell

December 2, 2022

Using a “virtual dressing room” and other tips to reduce apparel return rates

Returns Management

Using a “virtual dressing room” and other tips to reduce apparel return rates
Author Avatar

JP Arnaud-Marquez

November 24, 2022

How to generate insights from your returns data on Shopify

Returns Management

How to generate insights from your returns data on Shopify
Author Avatar

JP Arnaud-Marquez

November 22, 2022