Loop vs. Narvar



Happy Returns’ preferred returns portal for Shopify brands

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Share a few contact details to see why 4000+ merchants trust Loop to help them deliver the ultimate post-purchase experience.


Loop is now Happy Returns’ preferred returns portal for Shopify brands.


Merchants using Happy Returns’ Return Bars® see a 19% increase in CLTV than with other return methods


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“More than ever, profitability needs to be a core focus for brands—and Loop helps make returns profitable”

Kyle Hency, Chubbies

See how Chubbies doubled their customer LTV with Loop.

Compare Loop vs. Narvar


Custom return policy
Analytics Dashboard
Point of Sale (POS)
Shop Now
Multi-destination Shipping
Fraud Detection
Bonus Credit
Drop off and Consolidation
Instant Exchange
Shop Later
Photo Upload
Keep Item


Uptime Guaranteed

Up to 80%

Retained Revenue


of Shopify’s GMV represented by Loop merchants

Drive customer loyalty

Turn your returns into a shopping spree

Gift cards and redirects back to Shopify can be risky when you’re trying to drive revenue retention and increase CLTV along the way.

Loop’s first-to-market Shop Now feature provides a shopping-like experience on your site, ensuring a new product, or two, is selected before completing the exchange process. This keeps your accounts streamlined while maximizing profits.  

automated returns

An easier way to customize your experience

Your ideal returns experience is as unique as your brand, and we’re here to bring it to life through our flexible Workflows feature.

While a lot of solutions tout customization, Loop helps you automate your return policies through simple if/then actions via Workflows. You can set and forget workflows based on attributes such as customer, order, return, and product level data.

return data

Our dedicated support helps you scale and grow

Fully optimizing the post purchase journey while reducing your exposure to rising costs and fraud, requires specialized knowledge. That’s where our top-tier merchant success and support team comes in. Trusted by some of the world’s most cherished brands, we offer invaluable insights to keep you ahead of market shifts and foster sustainable growth.

With Loop you get access to a top caliber merchant success and support team that guides some of the world’s most loved brands on how to stay ahead of market shifts and grow their business, sustainably.

In the fast-paced world of ecommerce, every misstep can be costly. Loop not only accelerates your learning curve but also ensures that action becomes stepping stones toward success.

Words straight from our customers

Frequently Asked Questions (FAQs)

Loop offers flexible usage-based plans, where you’ll pay a low base fee and additional return fees based on your actual return volume. Check out our pricing page for more details.

Yes, set up time to talk with your Loop rep so we can provide a solution that accomodates your unique return policies.

We currently do not offer a free trial, but you can book a demo above.

You will be billed based on submitted returns for the calendar month. Your submitted returns are tracked and visible in your Loop admin dashboard.

4,000+ brands trust Loop
Shopify backed
250+ dedicated employees


Retain more revenue with Loop today