WHY MORE BRANDS CHOOSE LOOP
Share a few contact details to see why 4000+ merchants trust Loop to help them deliver the ultimate post-purchase experience.
Loop is now Happy Returns’ preferred returns portal for Shopify brands.
Merchants using Happy Returns’ Return Bars® see a 19% increase in CLTV than with other return methods
“More than ever, profitability needs to be a core focus for brands—and Loop helps make returns profitable”
Kyle Hency, Chubbies
See how Chubbies doubled their customer LTV with Loop.
FEATURES
Uptime Guaranteed
Retained Revenue
of Shopify’s GMV represented by Loop merchants
Gift cards and redirects back to Shopify can be risky when you’re trying to drive revenue retention and increase CLTV along the way.
Loop’s first-to-market Shop Now feature provides a shopping-like experience on your site, ensuring a new product, or two, is selected before completing the exchange process. This keeps your accounts streamlined while maximizing profits.
Your ideal returns experience is as unique as your brand, and we’re here to bring it to life through our flexible Workflows feature.
While a lot of solutions tout customization, Loop helps you automate your return policies through simple if/then actions via Workflows. You can set and forget workflows based on attributes such as customer, order, return, and product level data.
Fully optimizing the post purchase journey while reducing your exposure to rising costs and fraud, requires specialized knowledge. That’s where our top-tier merchant success and support team comes in. Trusted by some of the world’s most cherished brands, we offer invaluable insights to keep you ahead of market shifts and foster sustainable growth.
With Loop you get access to a top caliber merchant success and support team that guides some of the world’s most loved brands on how to stay ahead of market shifts and grow their business, sustainably.
In the fast-paced world of ecommerce, every misstep can be costly. Loop not only accelerates your learning curve but also ensures that action becomes stepping stones toward success.
Cannot fault Loop, they have made Returns so much better for us! Our onboarding manager has been perfect throughout setup and even after with any questions we have hade. Such an ease working with these guys and I can't thank them enough!
The platform provides an easy-to-use seamless interface for the customer while increasing retained revenue to reduce the overall financial impact on our business. The customer satisfaction rating has also been positively impacted trough the platform. Highly recommended for businesses looking to optimise the overall returns process.
We love LOOP! The interface is super user-friendly and is a great customer experience. The help we've received from the LOOP team has been extraordinary.
Below, you’ll find a clickable list of Loop’s security documents, protocols, and certifications.
Find out more about Loop's infrastructure security, organizational security, product security, internal security procedures, and more regarding data and privacy.
Access our privacy policy here regarding how we treat user data in-app and elsewhere.
Access the list of Loop's subprocessors (as needed for GDPR compliance).
Loop offers flexible usage-based plans, where you’ll pay a low base fee and additional return fees based on your actual return volume. Check out our pricing page for more details. Ask us about our new returns coverage solution, coming soon; Offset – free software, free return labels, and all of Loop’s best functionality.
Yes, set up time to talk with your Loop rep so we can provide a solution that accomodates your unique return policies.
We currently do not offer a free trial, but you can book a demo above.
You will be billed based on submitted returns for the calendar month. Your submitted returns are tracked and visible in your Loop admin dashboard.
