Over the last five years, we’ve processed over 30 million returns worth nearly $4 billion for more than 2,800 brands. When you choose Loop, you’re not just buying returns management software—you’re turning the post-purchase experience into a profitable channel for your business.
Commerce is complex, and returns are no exception. That’s why we’re obsessed with optimizing the entire returns journey. Your customers rate you based on your post-purchase experience, and we’re here to make sure you exceed their expectations.
Loop makes the returns experience feel less like a headache and more like shopping. We designed Loop with the end user (your shoppers) in mind so that returns are easy, fun, and quick.
Loop allows merchants to provide a customized, premium returns experience while reducing costs. We use smart automation to maintain a human touch without the hassle of manual returns.
Returns don’t stop at the warehouse, and warehouses shouldn’t have to deal with stacks of poorly labeled, unopened returns. With an eye on the future, Loop is building tools for warehouses.
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Jonathan Poma
CEO, Loop
Don’t make returns harder than they already are. Instead, partner with us to improve your post-purchase experience both digitally and physically.
Shoppers know what a Loop returns feels like.
That’s because once a shopper experiences the ease of our return portal, the convenience of automated returns, and the surprise of exchange-first options, they won’t just process a return, they’ll be reminded why they love your brand.
And the best part? We won’t get any of the credit. You will.
Merchants like you deserve to grow their brands.
And traditionally, growth and returns wouldn’t be found in the same sentence. But with Loop, you’ll achieve profitable growth through returns by accessing the tools you need save time and money, retain more revenue, and reduce returns fraud.
We understand that growing a brand isn’t for the feint of heart—that’s why we’re here to lend a helping hand.
You’d be hard pressed to find something more complicated than reverse logistics—the part where shoppers ship their items back to you.
But the good news is, you don’t have to figure it out alone because at Loop, we can easily integrate with your warehouse or 3PL solutions. That means you can access the data and integrations you need to completely transform the way your reverse logistics works for you to reduce costs and fraud while driving customer LTV.
With innovative automation tools, intuitive user interfaces, and new features developed every day, Loop is your best solution for returns.
