Over the last five years, we’ve processed over 30 million returns worth nearly $4 billion for more than 2,800 brands. When you choose Loop, you’re not just buying returns management software—you’re turning the post-purchase experience into a profitable channel for your business.
Commerce is complex, and returns are no exception. That’s why we’re obsessed with
optimizing the entire returns journey. Your customers rate you based on your
post-purchase experience, and we’re here to make sure you exceed their expectations.
Don’t make returns harder than they already are. Instead, partner with us
to improve your post-purchase experience both digitally and physically.
Shoppers know what a Loop returns feels like.
That’s because once a shopper experiences the ease of our return portal, the convenience of automated returns, and the surprise of exchange-first options, they won’t just process a return, they’ll be reminded why they love your brand.
And the best part? We won’t get any of the credit. You will.
Merchants like you deserve to grow their brands.
And traditionally, growth and returns wouldn’t be found in the same sentence. But with Loop, you’ll achieve profitable growth through returns by accessing the tools you need save time and money, retain more revenue, and reduce returns fraud.
We understand that growing a brand isn’t for the feint of heart—that’s why we’re here to lend a helping hand.
You’d be hard pressed to find something more complicated than reverse logistics—the part where shoppers ship their items back to you.
But the good news is, you don’t have to figure it out alone because at Loop, we can easily integrate with your warehouse or 3PL solutions. That means you can access the data and integrations you need to completely transform the way your reverse logistics works for you to reduce costs and fraud while driving customer LTV.
With innovative automation tools, intuitive user interfaces, and new features
developed every day, Loop is your best solution for returns.