30 million




$1.2 billion

retained revenue

Go from returns 

to returning



At Loop, we make merchants successful.
That’s why we’re the industry-leading returns solution.

Loop makes returns easy for shoppers, 

merchants, and warehouses


Loop makes the returns experience feel less like a headache and more like shopping. We designed Loop with the end user (your shoppers) in mind so that returns are easy, fun, and quick.


Loop allows merchants to provide a customized, premium returns experience while reducing costs. We give merchants the tools to personalize the returns journey, like smart automation to maintain a human touch without the hassle of manual returns.


Returns don’t stop at the warehouse, and warehouses shouldn’t have to deal with stacks of poorly labeled, unopened returns. With an eye on the future, Loop is building tools for warehouses.

As the landscape of ecommerce continues its rapid evolution, you can trust Loop to stay ahead of the curve, ensuring your challenges transform into success stories.

Jonathan Poma
CEO, Loop
Read our origin story

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