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Returns for the top brands on Shopify

Loop enables ecommerce brands to automate the entire return process, retain more revenue and create lasting post-purchase relationships.

Exchange Optimized Flow, for new size, color or another item

Exchange for anything in your catalog

Retain revenue on each return by letting your customers exchange what they have now for any product they want, not just a different size. Or, incentivize them to shop for a different product—with bonus credit.

Returns for the top brands on Shopify

Spend less time per return

Returns automation reduces the time your team spends per return to a couple of minutes. Loop automatically processes returns and generates a return label without the back and forth.

Exchange and Refund

Use your return policy

Apply policy rules, enforce ineligible products, and choose when your returns should be approved. Loop enables you to enforce policy rules seamlessly through your returns portal.