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Returns for the top brands on Shopify

Loop enables the fastest scaling ecommerce brands on Shopify to automate their entire return process, even exchanges.

Return for Shopify

It all starts with your return portal

With just an order number and zip code, shoppers can start their return by viewing all items eligible for return. With our branding options, your shoppers will never know they left your site.

Exchange for a new size or color or for another item

A return doesn’t need to be a refund

Retain revenue on each return by letting your shoppers exchange for any product they want, not just a different size. Or, incentivize them to shop for a different product—with bonus credit.

Exchange and Refund

Spend less time per return

Returns automation reduces the time your team spends per return to a couple of minutes. Loop automatically processes returns and generates a shipping label without the back and forth.

Turn lost revenue into new sales

Easily manage returned orders in Shopify

Loop is built for and by leading Shopify brands. We sweat the details like how exchanged orders are displayed so you can focus on growing your business.