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Loop returns

Customer-Focused Return Strategies

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This video library is designed to turn you into a returns pro. Let us help you redefine returns.

How to build a modern return policy

What exactly are the best brands doing with their return policy? Tactics that everyone should borrow. What should I remember when building a policy for my industry? 67% of shoppers check your return policy before making a purchase.

Real examples of great return policies

Here are some of the best return policy pages in ecommerce. What does their return policy page look like? Brooklinen; Walkee Paws; CUUP.

Using your return policy as a marketing asset

How are top Shopify brands using their return policies to increase conversion rates? Here’s where to promote your policy.

Strategies to reduce refunds and encourage exchanges

Here’s how to incentivize customers to keep shopping. How to use strategic shipping fees to prevent refunds. Why optimizing for exchanges, and not shipping costs, is the best long-term strategy for your brand.

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Ready to redefine your returns?

Book a time to see how you can put these lessons into practice. Loop will encourage more exchanges and fewer refunds.