Make returns your next retention channel



At every point during the post-purchase experience, Loop helps you transform returns into saved sales. Ensuring your customers end up with a product they love means more repeat purchases and higher LTV.


customer experience

Powering profitabile returns at 1800+ Shopify brands

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Image depicts the Shop Now/Shop Later platform, with the option to receive extra store credit to Shop Now for a different item.

Create a return experience that feels like shopping

Go beyond simple variant exchanges by incentivizing customers to shop your entire product catalog right within the flow.

Image depicts the option to Shop Later with extra bonus credit, where shoppers could come back to shop the full catalog for an exchange.

Drive more exchanges and fewer refunds

Incentivize customers who initially opt for a refund to come back and shop again, before their return is ever processed.

Image depicts three logos: Loop, Attentive, and Klaviyo.

Power up your post-purchase journey

Leverage email and SMS integrations to re-engage customers after they submit a return. 

Ready to transform your returns into your next retention channel?