BIG NEWS: LOOP AND HAPPY RETURNS NOW WORK TOGETHER. LEARN MORE.

Loop returns

Ecommerce Returns Benchmark Report

Packaging

We analyzed more than 300 brands and over 2 million returns to show you how your brand stacks up in the industry.

e commerce return rate

The average return rate in ecommerce is 19.06%

We’ve broken down the makeup of those returns to tell you what percentage are refunds, exchanges, and store credit. The full guide includes this breakdown per industry and brand size.

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The average Loop brand retains revenue on 39.94% of returns

Forward-thinking brands use their return process to retain revenue and even generate upsells. See what a brand in your industry should be retaining through returns.

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Ecommerce Returns Benchmark Report

The full report includes average return rate, return composition, and highest return months broken down by brand size and by industry.