Webinar recap: Welcome to Loop – Your trusted returns platform

By building a flexible and sustainable return policy for your brand, you’ll be poised to deliver a competitive advantage that drives engagement among current customers and helps you target new customers who are aligned with your eco-friendly initiatives.

This webinar on how Loop plans to support Returnly merchants is brought to you by:

  • Tara Daly, Senior Director of Product Marketing, Loop
  • Emily Matlock, Manager of Merchant Success, Loop

Want to learn more about how Loop will transform your returns? Watch the full webinar.

We had an eye-opening webinar where we explored the remarkable features and capabilities of Loop’s platform, revolutionizing returns management in the ecommerce world. Loop processes an impressive 1.3 million returns per month, showcasing the scale and efficiency of our platform in handling post-purchase experiences for customers.

The return summary provided by Loop is a real game-changer, giving merchants clear insights into our returns and replacements. With label-ready QR codes and return instructions, the return process becomes a breeze for our merchants, ensuring their satisfaction.

Our platform’s focus on automation and cost savings guarantees a reliable and trustworthy solution for businesses now and in the future, making returns hassle-free and transparent with risk-free exchanges and no hidden fees or commissions.

Plus, Loop has a lot of similar features to Returnly, such as Instant Credit. Check out this quick look at how Loop’s exchange features compare to Returnly’s Instant Credit:

At Loop, we value the uniqueness of each of our merchants and provide flexible workflows, allowing customized outcomes and return policies. Loop’s merchants can tailor their approach to different customer segments, extending return windows for promotional items or increasing incentives for VIP customers. Reverse logistics is no longer a headache, as Loop handles all the heavy lifting, from securing the best shipping rates to seamless integration with 3PLs, ERPs, and preferred carriers.

Transparency is key for us at Loop. That’s why we offer two different pricing models, allowing businesses to choose what suits their needs best and aligns with their stage of growth. Our export function makes onboarding a breeze, enabling merchants to quickly transfer their shop configuration and get started with our advanced returns management capabilities.

Throughout the webinar, we emphasized the importance of personalized support, and that’s exactly what we provide. At Loop, you’ll be assigned a dedicated merchant support manager, who will do everything they can to ensure a smooth transition to our platform. We’ve had merchants go live in as fast as two days, demonstrating our efficiency and effectiveness in supporting our merchants.

To get all your questions answered and see if Loop is the right fit for your brand, don’t hesitate to set up a one-on-one demo with our sales team. We’re excited to work with you and help optimize your returns management, enhancing your customer satisfaction and loyalty.

Join Loop today, and let’s take your post-purchase experiences to new heights!